Jenny Sussin

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Archives for October, 2011


Marketing and Customer Service Acknowledge Each Others Existence

by Jenny Sussin  |  October 25, 2011  |  6 Comments

I tried writing this title like a headline as I am going through severe withdrawal from The Onion and I needed a humorous news spin somewhere in my life. As a former marketer, I can say that I know I did not even know there were customer service and support people in my organization. Some [...]

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Category: customer service marketing social crm social media     Tags: , , ,