Jenny Sussin

A member of the Gartner Blog Network

Archives for October, 2011

Marketing and Customer Service Acknowledge Each Others Existence

by Jenny Sussin  |  October 25, 2011  |  6 Comments

I tried writing this title like a headline as I am going through severe withdrawal from The Onion and I needed a humorous news spin somewhere in my life. As a former marketer, I can say that I know I did not even know there were customer service and support people in my organization. Some […]


Category: customer service marketing social crm social media     Tags: , , ,