Jeffrey Mann

A member of the Gartner Blog Network

Entries Tagged as 'volcano'


KLM Shows How to Use Social Media During Ash crisis, and Air France How Not to

by Jeffrey Mann  |  April 18, 2010  |  27 Comments

I spent a good part of the weekend surfing web sites to find more information about how the volcano eruption in Iceland is decimating travel in Europe; partly because it is a fascinating event, but mostly because my wife is in Canada and wants to get home. I booked her tickets using points on KLM.com, [...]

27 Comments »

Category: Cloud europe Personal social media social software     Tags: , , , , , , ,