Jeffrey Mann

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Entries Tagged as 'social media'


Getting Sociable at Symposium Barcelona

by Jeffrey Mann  |  November 4, 2011  |  2 Comments

Gartner’s big European event starts next week in Barcelona, a welcome change from Cannes, in my own opinion. Social is inevitably a hot topic, and I look forward to speaking with many customers over the four days of the conference. I will be doing two workshops (defining a social media strategy, and creating a SharePoint [...]

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Category: being an analyst collaboration europe Events social media social software symposium     Tags: , , , , ,

KM vs. SM? Really?

by Jeffrey Mann  |  November 1, 2011  |  1 Comment

  My colleague Anthony Bradley has been courting controversy with his comments on social media vs. knowledge management on his blog. OK, I’ll bite. I disagree, I disagree, but not so much on the substance of his comments. Anthony’s characterization of what some knowledge management (KM) projects look like, and what social media (SM) efforts [...]

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Category: knowledge management social media social software     Tags: , , , ,

The Next Social Thing

by Jeffrey Mann  |  January 5, 2011  |  2 Comments

As social software becomes more popular and widely-adopted, it seems like everything is getting a social component. I recently tweeted some musings about what could be the next big social thing. My colleague Andy added a few more. I thought I would use this longer format to add some possibilities of what these Next Big [...]

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Category: humor social media social software     Tags: , , ,

Hyves Sells Out to Telegraaf Newspaper: Is There a Future for Local Social Media?

by Jeffrey Mann  |  November 1, 2010  |  2 Comments

Today’s announcement that the Telegraaf Media Groep has acquired the company behind the Hyves social networking site is another troubling sign for locally-oriented media sites. Hyves has achieved quite good penetration in the Dutch market, with almost 11 million Dutch users, over half the total population. Despite its efforts, it hasn’t succeeded much in growing [...]

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Category: consumerization europe Facebook Hyves social media social software     Tags: , , , , , , , ,

What People Asked About on My European Social Media Tour

by Jeffrey Mann  |  October 17, 2010  |  1 Comment

Last week, I had the chance to do a quick tour around Europe with Ed Thompson talking to over 300 people about social media in London, Utrecht, Zurich, Milan, and Frankfurt. I talked about developing strategy, and Ed covered social CRM. While five cities in five days is a quick pace, it’s not out of [...]

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Category: collaboration compliance europe Facebook privacy social media social software Strategic Planning symposium     Tags: , , , , , , , , ,

What Do You Find Creepy?

by Jeffrey Mann  |  September 30, 2010  |  3 Comments

My last post got several interesting comments, which got got me thinking about what is creepy, and what to do about it. The uncomfortable feelings that some social software implementations create can be a major inhibitor of adoption, so understanding what My colleague Nick Jones offered a potential algorithm for determining levels of creepiness, but [...]

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Category: compliance social media social software Uncategorized     Tags: , , ,

KLM Shows How to Use Social Media During Ash crisis, and Air France How Not to

by Jeffrey Mann  |  April 18, 2010  |  26 Comments

I spent a good part of the weekend surfing web sites to find more information about how the volcano eruption in Iceland is decimating travel in Europe; partly because it is a fascinating event, but mostly because my wife is in Canada and wants to get home. I booked her tickets using points on KLM.com, [...]

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Category: Cloud europe Personal social media social software     Tags: , , , , , , ,

Social Software Lessons Learned from Shoveling Snow

by Jeffrey Mann  |  January 8, 2010  |  5 Comments

Like many places in the northern hemisphere, it snowed here last night. So like many people, I started the day clearing the driveway and creating a path to the front door. This takes some time, and since it is fairly mindless activity, my brain wanders while doing it. I get lots of ideas when I [...]

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Category: collaboration social software technology Vendors     Tags: , , , ,

My New Year’s Anti-Resolutions for 2010

by Jeffrey Mann  |  December 30, 2009  |  9 Comments

Last year, I did a blog post on what I call my anti-resolutions for the year. Traditionally, many blogs publish their predictions and personal resolutions around the end of the year. So I won’t. Instead, I want to talk about my anti-resolutions for 2010.They are “anti” in a couple different ways. The main one is [...]

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Category: being an analyst collaboration email humor Magic Quadrant Microsoft predictions social media social software symposium technology Vendors     Tags: , , , , , , , , , ,

A Potential Business Model for Facebook II?

by Jeffrey Mann  |  February 18, 2009  |  7 Comments

NOTE: This is a work of fiction. When I first heard about Facebook trying to change their Terms of Service to give them perpetual rights to users’ content, even if they delete their data, I was not too fussed. I figured it was to avoid any possible legal complications rather than a sinister secret plan. [...]

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Category: Facebook predictions social software     Tags: , , , , ,