Gartner Blog Network

Jeffrey Mann
Research VP
14 years at Gartner
26 years IT industry

Jeffrey Mann is a research vice president for collaboration and social software at Gartner Research. Mr. Mann focuses on social software, team workspaces, the collaboration market and knowledge management. Read Full Bio

Gartner Introduces the Hype Bicycle

by Jeffrey Mann  |  April 1, 2013

Gartner’s popular Hype Cycles are getting a real world accessory: The Hype Bicycletm! Specially designed to help navigate the peaks and troughs that IT managers encounter every day, the Hype Bicycletm is your vehicle for IT success. After last year’s Magic Fractals and the year before’s Real Quadrants,  this new addition to Gartner’s branded research […]

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New Year’s Anti-Resolutions for 2013

by Jeffrey Mann  |  January 1, 2013

For the last several years, I have written a series of blog posts on my anti-resolutions for the year. It’s easy to publish predictions and yearly previews in a blog around this time of year. So I won’t. If lots of people do something, that usually is a pretty good reason for me not do […]

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Is There a Dropbox Effect?

by Jeffrey Mann  |  November 12, 2012

A columnist at VentureBeat recently wrote about the supposed Dropbox Effect and whether it is real or not. I think it is, but not the way most people seem to be using the term. I see three aspects the supposed Dropbox effect: What the people saying it think it means What it really means What […]

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No Email or More Social?

by Jeffrey Mann  |  August 16, 2012

Friend or Foe?” cries the clichéd sentinel on a foggy castle keep. With email, it seems no one knows how to answer that question. Without email, I could not live the way I choose to or do my work the way I like to do. Unquestionably, email has made my life better. But like most […]

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The Internet’s Eccentric French Uncle Passes from the Scene

by Jeffrey Mann  |  June 29, 2012

Ah Minitel.I always had a soft spot for this strange, pre-HTTP online service. It was kind of like the Internet, except for most of the things that make the Internet so compelling. And now it is finally going away. To be honest, I didn’t realize it was still around so its continued existence was the […]

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Gartner Introduces “Magic Fractals”

by Jeffrey Mann  |  April 1, 2012

1 April, 2012: After last year’s successful launch of “Real Quadrants,” Gartner has announced the next iteration in the development of its most popular branded deliverable. The Magic Quadrant’s two axes and four categories have proven insufficient to capture the complexities of IT markets in the second decade of the 21st century. Entire product categories […]

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New Year’s Anti-Resolutions for 2012

by Jeffrey Mann  |  January 1, 2012

For the last several years, I have done blog posts on what I call my anti-resolutions for the year. Many bloggers publish their predictions and highlights around this time of year. So I won’t. If lots of people do something, that usually is a good enough reason for me not do it. My resolutions are […]

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Getting Sociable at Symposium Barcelona

by Jeffrey Mann  |  November 4, 2011

Gartner’s big European event starts next week in Barcelona, a welcome change from Cannes, in my own opinion. Social is inevitably a hot topic, and I look forward to speaking with many customers over the four days of the conference. I will be doing two workshops (defining a social media strategy, and creating a SharePoint […]

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KM vs. SM? Really?

by Jeffrey Mann  |  November 1, 2011

  My colleague Anthony Bradley has been courting controversy with his comments on social media vs. knowledge management on his blog. OK, I’ll bite. I disagree, I disagree, but not so much on the substance of his comments. Anthony’s characterization of what some knowledge management (KM) projects look like, and what social media (SM) efforts […]

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Real Quadrants? Not Really

by Jeffrey Mann  |  April 2, 2011

I had a little fun in yesterday’s April 1 post assigning new names to the Magic Quadrants, and renaming the whole thing to Real Quadrants. I hope I left enough clues that it was a joke, but it actually illustrates a frustrating issue. I am starting the process to update the Externally-Facing Social Software Magic […]

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