Jeffrey Mann

Really, I am — like you wouldn’t believe.
Not just because I have been working on it for months as the conference chair. Not just because I have some interesting presentations to deliver. Not just because I get to hear dozens of stories from clients about what they are doing with social software and [...]

[Read more →]

I talk with a fair number of vendors every month about their collaboration and social software offerings. Usually, these briefings have a familiar pattern (the easiest to use, the most experienced management team, growing ecosystem of partners, logo slide with lots of customers…), but I’ve noticed something new starting to creep in. Rather than talking [...]

[Read more →]

I wire this on my way home from 9 days in Hong Kong and Japan. It was a great trip, partly because I love traveling to Asia. It also is a chance to get exposure to some very different markets and trends than I usually deal with when talking with EMEA and North American customers. [...]

[Read more →]

One of the most common conversations I have with customers at events and in phone calls is on the “Everyone else is so far ahead of us” topic. It seems quite common for IT managers to want to believe that their peers in other organizations are doing wonderful, innovative things, with well-managed and thoughtfully designed [...]

[Read more →]

It sounds strange, but I realized this morning that I am actually too busy with my job to go to work. Like many analysts, I work primarily from home. Combined with the time I spend traveling, I rarely get the chance to go into my “official” office. I think that the last time I was [...]

[Read more →]

Big news always seems to come when I am either traveling, when there’s not much time to react. This news came, appropriately, during Gartner’s Portals, Content and Collaboration conference in Los Angeles. Plenty of chances to talk with other analysts and delegates about what it means, but it takes time on a flight to get [...]

[Read more →]