Jeffrey Mann

A member of the Gartner Blog Network

Entries Categorized as 'social software'


Finally, Facebook at Work

by Jeffrey Mann  |  January 14, 2015  |  Submit a Comment

Over the last several years, I have done many inquiries which are some variation of “How do we get Facebook for use internally?” or “When will Facebook issue a version for use within our company?” I would generally point to pure-play enterprise social vendors because I was pretty sceptical about Facebook doing this, for two […]

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Category: collaboration consumerization Dropbox Facebook Google social media social software     Tags: ,

One More Stop Before the End of the SharePoint On Prem Line

by Jeffrey Mann  |  March 4, 2014  |  2 Comments

In October, I published a provocative research note entitled Maverick* Research: Should Microsoft Kill SharePoint? It may have been provocative at the time, but announcements from this year’s SharePoint Conference show that at least in one aspect, I was too optimistic. The note looked at the expected split coming between SharePoint on premises (which is how most users […]

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Category: Cloud collaboration Microsoft social software SPC     Tags: , , , ,

Describing the Engagement Initiative

by Jeffrey Mann  |  February 17, 2014  |  Submit a Comment

Last month, I had the chance to describe the Engagement Initiative in a series of one on one meetings. After doing it about 30 times, I kind of got good at it. Here is the cheat sheet for understanding what this important area of coverage at Gartner is all about. Gartner’s Engagement Initiative brings together existing areas […]

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Category: collaboration consumerization Engagement Initiative social software     Tags:

No Email or More Social?

by Jeffrey Mann  |  August 16, 2012  |  4 Comments

Friend or Foe?” cries the clichéd sentinel on a foggy castle keep. With email, it seems no one knows how to answer that question. Without email, I could not live the way I choose to or do my work the way I like to do. Unquestionably, email has made my life better. But like most […]

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Category: email Hype Cycle Personal social media social software     Tags: ,

New Year’s Anti-Resolutions for 2012

by Jeffrey Mann  |  January 1, 2012  |  Submit a Comment

For the last several years, I have done blog posts on what I call my anti-resolutions for the year. Many bloggers publish their predictions and highlights around this time of year. So I won’t. If lots of people do something, that usually is a good enough reason for me not do it. My resolutions are […]

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Category: anti-resolutions being an analyst social media social software     Tags: , ,

Getting Sociable at Symposium Barcelona

by Jeffrey Mann  |  November 4, 2011  |  2 Comments

Gartner’s big European event starts next week in Barcelona, a welcome change from Cannes, in my own opinion. Social is inevitably a hot topic, and I look forward to speaking with many customers over the four days of the conference. I will be doing two workshops (defining a social media strategy, and creating a SharePoint […]

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Category: being an analyst collaboration europe Events social media social software symposium     Tags: , , , , ,

KM vs. SM? Really?

by Jeffrey Mann  |  November 1, 2011  |  1 Comment

  My colleague Anthony Bradley has been courting controversy with his comments on social media vs. knowledge management on his blog. OK, I’ll bite. I disagree, I disagree, but not so much on the substance of his comments. Anthony’s characterization of what some knowledge management (KM) projects look like, and what social media (SM) efforts […]

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Category: knowledge management social media social software     Tags: , , , ,

Closing Out the PCC Conference

by Jeffrey Mann  |  March 30, 2011  |  Submit a Comment

I’m waiting for my flight home after seeing the 2011 Portals, Content and Collaboration summit come to a close in Los Angeles. We passed the venue on to our CRM colleagues, who will continue with Customer 360 event. These conferences are always as exhausting as they are stimulating, so please allow me some fairly random […]

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Category: collaboration PCC social software     Tags: , , , ,

The Next Social Thing

by Jeffrey Mann  |  January 5, 2011  |  2 Comments

As social software becomes more popular and widely-adopted, it seems like everything is getting a social component. I recently tweeted some musings about what could be the next big social thing. My colleague Andy added a few more. I thought I would use this longer format to add some possibilities of what these Next Big […]

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Category: humor social media social software     Tags: , , ,

New Years Anti-Resolutions for 2011

by Jeffrey Mann  |  January 1, 2011  |  6 Comments

For the last two years, I have done blog posts on what I call my anti-resolutions for the year. Many bloggers publish their predictions, personal resolutions and highlights around the end of the year. So I won’t. If lots of people do something, that usually is a good enough reason for me not do it. […]

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Category: anti-resolutions blogging humor microblogging Personal predictions social media social software     Tags: , , , , , ,