by Jeffrey Mann | December 20, 2010 | 2 Comments
The Wikileaks organization has been in the news a great deal the past couple weeks with its large scale disclosure of internal communications from the US State Department, and promises to release reportedly explosive internal discussions from banks at a later date. I have held off commenting for awhile to see how the issue played [...]
Category: compliance Facebook privacy security social media social software Tags: Facebook, Julian Assange, Mark Zuckerberg, person of the year, TIME, wikileaks
by Jeffrey Mann | October 17, 2010 | 1 Comment
Last week, I had the chance to do a quick tour around Europe with Ed Thompson talking to over 300 people about social media in London, Utrecht, Zurich, Milan, and Frankfurt. I talked about developing strategy, and Ed covered social CRM. While five cities in five days is a quick pace, it’s not out of [...]
Category: collaboration compliance europe Facebook privacy social media social software Strategic Planning symposium Tags: communities, Frankfurt, London, Milan, privacy, social media, social software, symposium, Utrecht, Zurich
by Jeffrey Mann | September 30, 2010 | 3 Comments
My last post got several interesting comments, which got got me thinking about what is creepy, and what to do about it. The uncomfortable feelings that some social software implementations create can be a major inhibitor of adoption, so understanding what My colleague Nick Jones offered a potential algorithm for determining levels of creepiness, but [...]
Category: compliance social media social software Uncategorized Tags: creepiness, creepy, social media, social software
by Jeffrey Mann | September 26, 2010 | 10 Comments
I’ve been thinking about “creepiness” over the last couple weeks. I’ve been finding the concept come up more and more as I speak with end users and vendors about social software, because it is becoming a real barrier to adoption as end users react with sometimes unexpected revulsion at what seems normal or trivial to [...]
Category: compliance email Google privacy social media social software technology Tags: creepiness, creepy, gcreep, Google, privacy, SNA, social network analysis, social networking
by Jeffrey Mann | September 15, 2009 | 4 Comments
I am doing a couple presentations on collaboration and social software at the Enterprise Architecture Summit in London this week, just before the Portal, Content and Collaboration Summit. I just got out of a roundtable on corporate blogging, which raised several interesting issues and a few solutions. The most striking observation, although not unexpected, was [...]
Category: blogging compliance Events social software Tags: blogging, financial industry, personas
by Jeffrey Mann | October 6, 2008 | 3 Comments
Since this is a Gartner blog, I won’t comment here on the ridiculous finger-pointing going on in the wake of the banking bailout rescue efforts (but I might here eventually). However, I miss a connection closer to home which to me at least seems inevitable. What is the role of IT in creating or at [...]
Category: compliance financial crisis Tags:
