Jeffrey Mann

A member of the Gartner Blog Network

Entries Categorized as 'collaboration'


Getting Sociable at Symposium Barcelona

by Jeffrey Mann  |  November 4, 2011  |  2 Comments

Gartner’s big European event starts next week in Barcelona, a welcome change from Cannes, in my own opinion. Social is inevitably a hot topic, and I look forward to speaking with many customers over the four days of the conference. I will be doing two workshops (defining a social media strategy, and creating a SharePoint [...]

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Category: being an analyst collaboration europe Events social media social software symposium     Tags: , , , , ,

Closing Out the PCC Conference

by Jeffrey Mann  |  March 30, 2011  |  Submit a Comment

I’m waiting for my flight home after seeing the 2011 Portals, Content and Collaboration summit come to a close in Los Angeles. We passed the venue on to our CRM colleagues, who will continue with Customer 360 event. These conferences are always as exhausting as they are stimulating, so please allow me some fairly random [...]

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Category: collaboration PCC social software     Tags: , , , ,

Cannes Symposium 2010

by Jeffrey Mann  |  November 19, 2010  |  1 Comment

Symposium is usually an intense experience, and this year was no different. This year 3300 attended the event, a 21% increase over last year. It was the biggest EMEA Symposium in the last ten years. Close to 100 analysts did 200 presentations, almost 2200 1on1 meetings, and about 40 user roundtables. Personally, I did 26 [...]

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Category: being an analyst collaboration consumerization europe Events social media social software Strategic Planning symposium     Tags: , , , ,

Microsoft BPOS To Become Office 365

by Jeffrey Mann  |  October 19, 2010  |  7 Comments

In an announcement from San Francisco today, Microsoft provided more details about next year’s planned revamp of its Business Productivity Online Suite (BPOS) cloud-based collaboration suite. Gartner’s official take on this announcement can be found here, but here are some of my thoughts. The new brand name is the most striking part of this announcement. [...]

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Category: Cloud collaboration Google Microsoft social software     Tags: , , , ,

What People Asked About on My European Social Media Tour

by Jeffrey Mann  |  October 17, 2010  |  1 Comment

Last week, I had the chance to do a quick tour around Europe with Ed Thompson talking to over 300 people about social media in London, Utrecht, Zurich, Milan, and Frankfurt. I talked about developing strategy, and Ed covered social CRM. While five cities in five days is a quick pace, it’s not out of [...]

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Category: collaboration compliance europe Facebook privacy social media social software Strategic Planning symposium     Tags: , , , , , , , , ,

If Google Can Pull the Plug on Wave Like This, What’s Next?

by Jeffrey Mann  |  August 5, 2010  |  14 Comments

So Google announced yesterday that it was pulling the plug on its high profile Wave initiative. Gartner will soon publish a First Take with the official reaction, but the way this announcement was made got me thinking. I will not cry for Wave, but I find this an unsettling move. Not because Google has killed [...]

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Category: collaboration Google social software startup     Tags: , , ,

Have a Happy Safer Internet Day

by Jeffrey Mann  |  February 9, 2010  |  1 Comment

You may not have realized it, but today is the third annual Safer Internet Day, a day to promote safer and more responsible use of online technology and mobile phones, especially for children and young people around the world. The awkward name, doofy logo and stiff language quickly identify this as a government initiative (with [...]

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Category: Cloud collaboration consumerization Facebook privacy security social media social software technology     Tags: , , , , , , ,

Social Software Lessons Learned from Shoveling Snow

by Jeffrey Mann  |  January 8, 2010  |  5 Comments

Like many places in the northern hemisphere, it snowed here last night. So like many people, I started the day clearing the driveway and creating a path to the front door. This takes some time, and since it is fairly mindless activity, my brain wanders while doing it. I get lots of ideas when I [...]

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Category: collaboration social software technology Vendors     Tags: , , , ,

My New Year’s Anti-Resolutions for 2010

by Jeffrey Mann  |  December 30, 2009  |  9 Comments

Last year, I did a blog post on what I call my anti-resolutions for the year. Traditionally, many blogs publish their predictions and personal resolutions around the end of the year. So I won’t. Instead, I want to talk about my anti-resolutions for 2010.They are “anti” in a couple different ways. The main one is [...]

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Category: being an analyst collaboration email humor Magic Quadrant Microsoft predictions social media social software symposium technology Vendors     Tags: , , , , , , , , , ,

Looking Back on Cannes Symposium

by Jeffrey Mann  |  November 9, 2009  |  4 Comments

The time period after an intense conference like Symposium closes down is always a bit strange for analysts. We inhabit an isolated world with the delegates, revolving around presentations, workshops, 1 on 1 meetings, receptions, meals and (usually not enough) sleep. It’s the same for attendees, but there are a slew of people making sure [...]

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Category: being an analyst collaboration Events Google IBM Microsoft symposium     Tags: