Jeffrey Mann

A member of the Gartner Blog Network

Jeffrey Mann
Research VP
14 years at Gartner
26 years IT industry

Jeffrey Mann is a research vice president for collaboration and social software at Gartner Research. Mr. Mann focuses on social software, team workspaces, the collaboration market and knowledge management. Read Full Bio

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Interesting analysis, but not really mine

by Jeffrey Mann  |  August 27, 2010  |  2 Comments

Last week I did a Gartner webinar on trends in social software. These are fun to do, because I get to talk to lots of people at once rather than the one on one inquiries I usually do. They also generate a fair amount of discussion and comment on blogs, Twitter and in the media, since you don’t have to be a Gartner client to participate in the live webcast or the replay

I’m an analyst, so I love getting attention, but some kinds of attention are tricky. Clint Boulton, a journalist at, summarized and commented on what I had to say in a slideshow on entitled Cloud Computing: Microsoft’s Stealth Attack in Enterprise Social Softwareimage. I have been quoted by Clint before, and have a lot of respect for his insights. I generally agree with most of what he says in this analysis as well, except for some of the emphasis. Only one slide in the webinar concentrated on Microsoft, while the title of the article could make it look like I spent an hour talking about Microsoft. Given the hoopla Microsoft has been raising about SharePoint and its renewed social software features, I wouldn’t really characterize it as a “sneak attack” either.

To be clear: I am not complaining about being misquoted or misrepresented in this article. That has happened to me in the past, so I know what it is like. It’s disconcerting to see my words summarized in a way I don’t completely recognize though.

By the way, I will be talking about similar topics with updated content at Gartner’s PCC Conference in London next month and Cannes Symposium in November.


Category: being an analyst Microsoft PCC symposium     Tags: , ,

2 responses so far ↓

  • 1 Jim Lundy   August 27, 2010 at 9:43 am

    Jeff, I did see the quote and found it a little odd. They also stole/borrowed most of your slides.

    I know you know this, but a few of the vendors you list in some of your charts are in trouble.

    Jim Lundy
    PS Saba Software just got rated as one of the most Trustworthy Companies by Forbes Magazine.

  • 2 The Evolution of Social Software - FutureFed - Site Home - MSDN Blogs   September 1, 2010 at 1:07 pm

    […] Boulton of eWeek recently provided a recap of Jeffrey Mann’s (Gartner analyst) Webinar on Social Software, and the presentation outlined the wide range of expectations organizations have […]

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