Jeff Roster

Next week I will be attending the first two days of Oracle OpenWord. Most of my two days will be spend at the Palace Hotel where the retail sessions are. So if you plan on being at OOW and at any of the sessions or events listed below please feel free to come by and [...]

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2008 has been a very difficult year to cover the retail industry for many reasons. In this post I won’t go any further down that road. But one of the very interesting trends that took on steam this year has been to see retail embrace social media.  Don’t know what that is?  Before 2009 is [...]

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How many of us have dreamed of coming up with a solution for the pesky “Reply All” problem.  Don’t know what that is? Lucky you.  Here’s the scenario:  Someone gets an email and because they think their answer is: A. either so witty or B. executing a CYA flanking maneuver they hit “Reply All”  with their [...]

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Wednesday, the day before the US Thanksgiving holiday, was to be a quiet day of writing.  I had no inquiries scheduled and definitely needed to get several reports completed as well as peer review several colleagues documents.  Then the email arrived.  It was a note from Timothy Kasbe, CIO of Reliance Retail, India  describing his [...]

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