Jeff Roster

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Jeffrey Roster
Research VP
12 years at Gartner
15 years IT industry

Jeffrey Roster is a research vice president at Gartner as part of the Industry Market Strategies Worldwide unit covering the retail and wholesale industries. In this capacity, Mr. Roster consults on market strategies, competitive assessment of the IT services landscape, technology trends and the direction of IT spending to provide market research for IT vendors. Read Full Bio

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I Survived Black Friday

by Jeff Roster  |  November 28, 2008  |  2 Comments

6:44AM Morgan Hill, CA  I’ve covered retail for 10 years and and have never been in the habit of enjoying Black Friday festivities.  Perhaps it was the many, many years I’ve spent in the business end of the Christmas season, first as cheap child labor working in my dads meat shop, later at Mervyn’s.  Once I shifted over to the analyst ranks I’ve sort of enjoyed staying away from stores this time of year as much as possible.  But given the state of the retail industry in 2008 and the certain knowledge that the main stream media would find and report any negative aspect to Black Friday I ventured out.  It was my duty.

Analyst Notebook:

  • 4:40AM – In car heading to the Gilroy premium outlets with several purchases in mind.
  • 5:01AM – Confidence in the US main stream media was rewarded.  Some nameless reporter on a national news feed had declared confidently that Black Friday was a bust or something to that effect.
  • 5:02AM – Turn into Best Buy parking lot to be greeted by a line slowly moving into the store but wrapping around the building.  The parking lot is as full as I’ve ever seen it and none of the other stores are even open.  Good sign.  I manage to find a parking spot.
  • 5:04AM – Store is packed.  I manage to secure the items I came for- all great deals. 
  • 5:35AM – Back in the car.  Success.
  • 5:40AM – Wonder what’s happening at Wal-Mart up the road?  Packed.
  • 5:44AM- Target in the other direction.  Packed.  OK this is at least a decent sign.
  • 5:55AM – Drive up to the front section of the outlets. The entire parking lot, and it’s a big one is packed.

So what are the takeaways from my very unscientific analysis of Black Friday? 

Three observations:

1. Black Friday sales will be mildly disappointing.  Much of the traffic will be driven by deep discounts

2.  Christmas this year will be difficult.  Most likely we will see negative growth

3.  Main stream media should confine their  Black Friday reports to length of lines, number of shoppers and the occasional fight over that last prized toy and leave the financial analysis to people qualified to do it.

2 Comments »

Category: Retail Industry Events Retail Observations     Tags:

2 responses so far ↓

  • 1 Alex   November 29, 2008 at 12:22 pm

    After seeing what happened in NY at the Wal-Mart my views on black friday have been forever changed. It’s the kind of thing that makes you feel ashamed of being human. Animals behave better than that. This is a result I believe of our conveyor belt consumerism (and work). People killing for gadgets. This is a terrible thing.

  • 2 Gary   December 1, 2008 at 10:27 pm

    Lots of people out in stores, not so many actually buying anything. It was a dissappointing weekend and seems that the momentem didn’t cary though the weekend. It’s going to be a gloomy holiday for retailers I’m afraid.