Jay Heiser

A member of the Gartner Blog Network

Entries Tagged as 'resiliency'


Machine or hand stitched?

by Jay Heiser  |  August 29, 2012  |  Comments Off

Replacing a button on one of my customer-facing shirts this weekend motivated some thoughts on resiliency. Why did the button fall off in the first place?  It was sewn on by machine, a clever bit of automation that is based on interlocking threads from the top of the garment with threads from the bottom. It [...]

Comments Off

Category: risk management     Tags: ,

Why today’s stock market is inherently unreliable

by Jay Heiser  |  August 3, 2012  |  Comments Off

If you wanted to sabotage a trading system, you might set out to design suicide mechanisms that look very much like today’s automated trading mechanisms.  Blaming Knight Capital’s screwed pooch on ‘software bug’ is a simplistic and flawed starting point for understanding the bigger risk picture. Automated mechanisms within trading systems act as positive feedback [...]

Comments Off

Category: Policy risk management Strategic Planning     Tags: , , , , ,