Jake Sorofman

A member of the Gartner Blog Network

Jake Sorofman
Research Director
1 years at Gartner
16 years IT industry

A former CMO, Jake Sorofman analyzes digital marketing strategy, trends and practices, with an emphasis on mobile, social and content marketing. ...Read Full Bio

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Are We Witnessing a Content Marketing Correction?

by Jake Sorofman  |  June 10, 2014  |  4 Comments

No single topic hits my inbox and feeds with quite the same regularity as content marketing. Part of the reason is surely selection bias, since it’s a key topic in my research agenda. But I also think it’s one of those foundational disciplines in digital marketing that you couldn’t possibly shake even if you tried. Why? Because the content supply chain feeds multichannel audience engagement strategies. Today, it’s both a control point and a bottleneck for most digital marketing programs—in other words, it has the potential to become a rate multiplier, but it mostly acts as a rate limiter for digital marketers who lack content supply chain maturity.

So if content marketing is so important, why in the world has it declined in priority for digital marketers? In Gartner’s 2013 Digital Marketing Spending Survey, content marketing ranked second only to paid media, consuming an average of 11.6% of overall budget. But the 2014 Survey told a different story. Here, content marketing fell four places in priority, falling slightly behind mobile marketing with an average allocation of 9.3% of overall digital marketing budgets.

Why the correction? I have two explanations:

  • The Big Pause—content marketing, it goes without saying, is a resource intensive discipline. If 2013 was the year of exuberant experimentation, 2014 marks the attendant hangover. Today, we see marketing leaders reigning in a portion of their content marketing spending until they can reliably measure its performance, point to business impact and achieve the scale and control currently afforded by paid media.
  • Light Dawns on Marketing Spend—more mature content marketers have successfully instrumented their content assets for measurement, shining light on performance and allowing them to reel in the stuff that simply doesn’t work.

Both of these scenarios point to a net reduction in spending on the content supply chain. Does this mean that content marketing is a lesser discipline? Hardly. It just means that it’s growing up. There’s a substantial appetite to scale up content marketing investments, but that’s unlikely to happen until transparency, accountability, scale and control are consistently achievable.

Once that’s happens, we’ll see spending accelerate again. Who knows? Maybe earned will overtake paid once content marketing becomes a discipline that can predictably turn dimes into dollars.

4 Comments »

Category: digital marketing     Tags:

4 responses so far ↓

  • 1 Are We Witnessing a Content Marketing Correction? | Euler Global Consulting   June 10, 2014 at 1:41 pm

    [...] Source: Are We Witnessing a Content Marketing Correction? [...]

  • 2 Joe Rizzo (@TheMAAlert)   June 12, 2014 at 5:47 pm

    Another distinct possibility is the initial effort to create the baseline library of content, and once that has been completed, then the marketer is in revise/add/delete mode.

  • 3 Are We Witnessing a Content Marketing Correctio...   June 17, 2014 at 6:47 pm

    [...]   [...]

  • 4 Mark Evans   June 18, 2014 at 2:07 pm

    Jake,

    I’m not sure it’s a content marketing “correction” as much as it’s a recalibration or a strategic/tactical pause.

    Like any new and shiny digital trend or tool, there has been a lot of enthusiasm that saw many brands jump on the bandwagon. When the excitement starts to fade, brands are forced to look at what they’re doing is delivering ROI, or if it’s a matter of doing something because everyone else is doing it.

    I believe we’re still in the early stage of content marketing’s role as a marketing and sales tool. It seems like a positive that brands seem to be taking a good, hard look at what they are doing and why.

    Hopefully, many brands will emerge with a better idea of what they want to achieve and how they are going to efficiently and effectively drive their content marketing activities.