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Jake Sorofman

Research Director
Jake Sorofman analyzes digital marketing strategy, trends and practices. He focuses on customer experience and content marketing and helps clients use these techniques to engage customers, evangelize their brands, grow revenue and transform their business.
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Digital Marketers Take Note: The Clock is Ticking to “Use it, or Lose It”

December 20, 2012 | 0 Comments

This is a guest post from Julie Hopkins, who is (like me) one of the new analysts at Gartner for Marketing Leaders.  Julie’s impressive background includes agency experience shaping digital marketing strategies for very notable national and global brands.  ************************************************************************************************************** Ahh, December…or as the old song calls it, “the most wonderful time of the year.” Of… Read More

New Rules for Digital Marketers

December 18, 2012 | 0 Comments

I’ve often said that, relative to any other factor in the history of our profession, social media may have the single most important impact on the overall quality of marketing. Why? Because it holds us accountable. It has taught us that connected communities speak the truth, no matter how unpleasant that truth may be. And… Read More

Don’t Be Creepy

December 12, 2012 | 0 Comments

This time of year a substantial portion of our discretionary screen time is spent spending. According to a National Retail Federation survey, more than half of consumers will spread the holiday cheer this year by shopping online. Of course, you’re probably among them. And you’ve probably noticed that, in addition to an abundance of social… Read More