by Jack Santos | January 2, 2013 | Comments Off
What you can count on at the end of every year is “Year in Review”, and “Crystal Ball” type of articles, blog posts, etc. I suppose it gives one a sense of continuity and anchor on an annual basis. In IT, and technology strategy in general, it often comes down to trying to divine the [...]
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Category: CIO issues Future management Managment Social Media Strategic Planning Uncategorized Tags: CIO, IT relevance, management, Predictions, Strategy, words
by Jack Santos | December 19, 2012 | Comments Off
One of the things we talk about at Gartner is how computerization is changing business – not just back office systems (HR, CRM), but from a fundamental product perspective. I can remember discussing with my business colleagues (at an insurance company in the 1990s) what a treasure trove the collection of OBD (on board diagnostic) [...]
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Category: Applications Cloud Externalization Future Information Management Innovation Mobility Nexus Operational Technology Tags: 3g, Cloud, consumerization, data management, innovation, Predictions, Strategy, Wireless
by Jack Santos | November 12, 2012 | Comments Off
“There are known knowns; there are things we know that we know. There are known unknowns; that is to say there are things that, we now know we don’t know. But there are also unknown unknowns – there are things we do not know we don’t know.” — Donald Rumsfeld I was reminded of [...]
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Category: Cloud Information Management Innovation Nexus Strategic Planning Tags: Cloud, culture, data management, innovation, management, Strategy
by Jack Santos | October 15, 2012 | 1 Comment
BYOD and the era of tablets has started to make me wonder. So did today’s observation in the WSJ CIO journal. Desktop PC’s and laptops have been the RAM-tough workhorse for the enterprise since the 80s. Tablet buying is surging, and employee use across the board is increasing. If studies show that employees spend most of [...]
Category: economy Future IT Governance management Managment Mobility Predictions Strategic Planning Windows 8 Wireless Tags: consumerization, economy, IT relevance, management, microsoft, mobility, Strategy
by Jack Santos | October 1, 2012 | Comments Off
We write a lot of research at Gartner about business process management, paperless office, workflow, organizational efficiency, outsourcing, etc etc etc. All fertile ground for automation. So when mundane daily small town experiences intrude – they may have a message. The message I got this week is how much opportunity there is out there eligible [...]
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Category: Applications CIO issues Future Innovation management Managment Strategic Planning Tags: consumerization, data management, IT relevance, management, Strategy
by Jack Santos | September 18, 2012 | Comments Off
I have a confession to make. Having been in IT since I was knee high to a grass hopper, I often feel somewhat responsible for its failings. Almost Al Gore-like “I helped invent the Internet” kind of responsible. After all – I was there at NCC in 79 when Xerox introduced the Star (precursor to [...]
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Category: career CIO issues IT Governance management Managment practitioner Tags: career, CIO, consumerization, gearheads, management, Outsourcing, privacy, security, Strategy
by Jack Santos | September 4, 2012 | Comments Off
Probably one of the longer running logos, recently changed, at least among tech companies. Will it make my 1987-vintage baseball call worth more? Note that the baseball cap modified version did not have the stylized “os”, the close letter spacing, and less of a slant type….making it much like the recently announced logo (without [...]
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Category: management Managment Vendor Contracts Tags: management, microsoft, Strategy
by Jack Santos | June 4, 2012 | 2 Comments
One of my colleagues (Michael Disabato) is fond of the quote by Helmut Von Moltke that “no plan ever survives first contact with the enemy.” That is certainly our experience with IT and business planning. So it’s a delight to read Helio Fred Garcia’s “The Power of Communication” and his take on business planning and [...]
Category: career CIO issues management Managment Tags: career, Catalyst-NA, CIO, culture, gearheads, IT relevance, management, Strategy
by Jack Santos | May 22, 2012 | 2 Comments
For close to a decade now, I have been attending the annual MIT CIO conference . Always a delight to bump into old friends, and get some new perspective. Our own Mark McDonald led a panel discussion, and it was great to see him there. I never fail to walk away with some (unsubstantiated) nuggets [...]
Category: CIO issues economy management Managment Mobility Predictions security Uncategorized Tags: CIO, Cloud, consumerization, culture, IT relevance, management, MIT, Predictions, security, Strategy
by Jack Santos | May 1, 2012 | 1 Comment
Working on some mobility presentations for our Catalyst Conference coming up in August. My talk is “Anytime Anywhere Work: Whose Your Boss, and Where’s Your Office?” Looking at our research, I am reacquainting myself with a recent excellent report by Tom Austin: “Designing New Office Workspaces for the Year 2020”. Great job, Tom. Having run [...]
Category: Future management Managment Mobility Tags: management, mobility, Strategy
