Jack Santos

A member of the Gartner Blog Network

Entries Tagged as 'Social media'


A Day in the Life of an IT Grunt

by Jack Santos  |  June 17, 2013  |  Submit a Comment

A group of us have enjoyed reading this recent missive from deep inside the bowels of Microsoft: http://ahmetalpbalkan.com/blog/8-months-microsoft/ Reaction to Mr. Balkan’s post usually ends up in one of two camps: “Disgruntled Employee Land” – Can you believe this guy? He ain’t working at Microsoft much longer -or – “What’s News Here?” – Welcome to [...]

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Category: career management Managment practitioner Uncategorized     Tags: , , ,

Social Engineering and Social Networks

by Jack Santos  |  April 11, 2013  |  Comments Off

Dan Ariely is fond of pointing out that “door locks only keep the honest out”.  Locks are basically a reminder, like a sign, that it’s socially unacceptable to go further. One could make the argument that is true when it comes to human behavior about scams…if you have a personal relationship with someone, you are [...]

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Category: Cloud Nexus Social Media     Tags: , ,

Sandy and the Nexus

by Jack Santos  |  November 1, 2012  |  Comments Off

Made it home from our US Orlando Symposium conference last week – expecting a quick turnaround to the Symposium conference in Brazil.  My plans were interrupted by Sandy.  Some of my colleagues never made it back home until after the storm.  I rode it out in my antique home – which in the past few [...]

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Category: Cloud Nexus Social Media Strategic Planning Symposium Work Place     Tags: , , , , ,

News and Culture

by Jack Santos  |  August 29, 2012  |  2 Comments

I recently had a close friend comment “I now get all my news from facebook”. No CNN, NBC, CBS, NPR, Local paper…facebook. The highlights of the Republican National Convention?  facebook The latest on the Hanta virus in Yosemite?  facebook The details of a recent phone line outage due to a fire?  facebook. I don’t think [...]

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Category: Future Innovation IT Governance management Managment Social Media Uncategorized     Tags: , , ,

The Era of Place and Presence

by Jack Santos  |  August 24, 2012  |  Comments Off

Just got back from Gartner Catalyst late last night.  Awesome conference – thanks to all that reached out and introduced themselves, stayed attentive during my presentations, asked questions, interacted in one-on-ones, and commented on my blog and research. I can’t say enough about the Erik Wahl keynote – evidenced by the crowd jumping out of [...]

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Category: Catalyst 12 Fun Future Innovation Mobility Social Media Wireless     Tags: , , , , , , ,

Mentoring and Reverse Mentoring

by Jack Santos  |  August 13, 2012  |  Comments Off

The term “Reverse Mentoring” seems to ebb and flow – in Forbes, in the Wall Street Journal, in Mckinsey reports – originally ascribed (in some circles) to Jack Welch at GE. What a perverse term. More recently it has become vogue to use “reverse mentoring” as a way to get old farts (like me) more [...]

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Category: Catalyst 12 CIO issues management Managment Social Media     Tags: , , , ,

What do Wal-Mart, Target, and President Obama have in common?

by Jack Santos  |  July 26, 2012  |  Comments Off

I’ve noticed an increase in rogue Facebook “Likes” lately, especially for these 3 topics (Wal-Mart, Target, and – specifically – “Obama is clueless”).  In every case the Facebook user was (purportedly) nowhere near Facebook, or even a computer.  Yet someone (an app,   script kiddies) posted a “like” to those topics/pages on their behalf. My recommendation [...]

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Category: Catalyst 12 security Social Media     Tags: , , , ,

Webconference Leader: Heal Thyself!

by Jack Santos  |  July 19, 2012  |  Comments Off

I am sure many of you have seen this video over the last few years: http://www.youtube.com/watch?v=00KvfeZm9VE /Start *rant* Since this video, not much progress has been made on the protocol for for online conference calls.  The biggest mistake is that meeting leaders expect dozens, if not hundreds, of people to do the exact same thing [...]

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Category: management Managment Social Media     Tags: , ,

On Work, Facebook, and Chicken Suits

by Jack Santos  |  June 28, 2012  |  Comments Off

I have the Outlook Social Connector on my work Outlook email, and it has had some interesting side effects.  For the Facebook neophyte,  that hasn’t paid attention to privacy settings,  I now see work colleague’s Facebook posts.  Do I really need to see you dressed in a chicken outfit for your nephews birthday party?  Or [...]

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Category: Cloud Fun Future Innovation management Managment Social Media     Tags: , ,

It’s a Brave, New, Social World

by Jack Santos  |  March 8, 2012  |  1 Comment

Twelve  years ago, in the early days of the Internet, I had an experience that opened my eyes about the potential of then-nascent social media (primarily email, websites, and blogs). Our small 30,000 person college town had tried three times to get a bond approved for a new high school.  We were at a point [...]

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Category: career management Managment practitioner Predictions Social Media Strategic Planning     Tags: , , , , ,