Jack Santos

A member of the Gartner Blog Network

Entries Tagged as 'Predictions'


Trends, Fads, and Strategy

by Jack Santos  |  January 2, 2013  |  Comments Off

What you can count on at the end of every year is “Year in Review”,  and “Crystal Ball” type of articles, blog posts, etc.  I suppose it gives one a sense of continuity and anchor on an annual basis. In IT, and technology strategy in general, it often comes down to trying to divine the [...]

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Category: CIO issues Future management Managment Social Media Strategic Planning Uncategorized     Tags: , , , , ,

The Digitalization of Business

by Jack Santos  |  December 19, 2012  |  Comments Off

One of the things we talk about at Gartner is how computerization is changing business – not just back office systems (HR, CRM), but from a fundamental product perspective. I can remember discussing with my business colleagues (at an insurance company  in the 1990s)  what a treasure trove the collection of OBD (on board diagnostic) [...]

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Category: Applications Cloud Externalization Future Information Management Innovation Mobility Nexus Operational Technology     Tags: , , , , , , ,

Pickups and sports cars and BYOD, oh my!

by Jack Santos  |  August 2, 2012  |  Comments Off

By now we are starting to get a pretty good idea how the device market is shaping up, and the implications to Enterprise IT.  Let’s look at it from another gear head device market: Automobiles. Phones become phones again, with added value and uses.  With the expansion of the tablet market, I expect a  decreased [...]

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Category: Catalyst 12 Externalization Future Mobility Wireless     Tags: , , , , , , ,

Making a choice and BYOD

by Jack Santos  |  June 15, 2012  |  3 Comments

Markets usually are a ying and yang.  Everyone is trying to maximize profit, and a certain give and take is always evident.  For instance,  internet access.  In the US , consumer network providers initially tried to  charge  per access device.  Consumers responded with routers that hid multiple devices, saving them money.  Now providers are trying to [...]

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Category: Cloud Future Innovation Social Media Uncategorized Wireless     Tags: , , , ,

Pearls from MIT

by Jack Santos  |  May 22, 2012  |  2 Comments

For close to a  decade now, I have been attending the annual MIT CIO conference .  Always a delight to bump into old friends, and get some new perspective.  Our own Mark McDonald led a panel discussion, and it was great to see him there. I never fail to walk away with some (unsubstantiated) nuggets [...]

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Category: CIO issues economy management Managment Mobility Predictions security Uncategorized     Tags: , , , , , , , , ,

The Real Winners of Big Data

by Jack Santos  |  May 17, 2012  |  Comments Off

Arik Hesseldahl at the Wall Street Journal just uploaded the exhibits from the Oracle HP trial.  Interesting reading.  It is stunning how the stored collection of emails, PowerPoints, and the like contribute oodles of information.  Wait until phone and hallway conversations are recorded and transcribed, or presence and geo data from our smartphone is also [...]

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Category: Information Management Mobility Predictions     Tags: , , ,

The Beginning of the End of Voicemail

by Jack Santos  |  April 13, 2012  |  2 Comments

Sat in on a session at our local SIM chapter last night.  SIM is one of those professional groups that have been with me almost my whole career (ACM is another). Ina Kamenz, the CIO at Thermo Fisher Scientific, gave a talk on hiring and retention issues and her POV.  Pretty good, Ina.  I sat [...]

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Category: CIO issues Mobility Strategic Planning Wireless     Tags: , , , , , , , ,

Game Over. Or is it just beginning?

by Jack Santos  |  April 12, 2012  |  1 Comment

Most consumers have wondered why e-book pricing was so close to bound copy pricing.  I know I have.  Eliminate the warehouses, trees, delivery trucks, stores, shelf space, clerks – and you are left with author payments, product development, marketing, and electronic delivery.  The cost structure is probably half of a real-world product (I don’t have [...]

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Category: Applications economy Externalization Future Predictions Social Media Strategic Planning     Tags: , , , ,

It’s a Brave, New, Social World

by Jack Santos  |  March 8, 2012  |  1 Comment

Twelve  years ago, in the early days of the Internet, I had an experience that opened my eyes about the potential of then-nascent social media (primarily email, websites, and blogs). Our small 30,000 person college town had tried three times to get a bond approved for a new high school.  We were at a point [...]

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Category: career management Managment practitioner Predictions Social Media Strategic Planning     Tags: , , , , ,

Musings: The Amplification of Communication

by Jack Santos  |  January 25, 2012  |  2 Comments

I love how the fragmentation of communication is actually moving away from appropriate use, and moving to duplicative use, amplifying  the total volume of messages on the planet — while real content or  (more accurately) unique thought  is growing in proportion to population growth – no small number by itself.  This has probably been a [...]

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Category: Cloud Future Predictions     Tags: , , , , , , ,