Jack Santos

A member of the Gartner Blog Network

Entries Tagged as 'Cloud'


The Digitalization of Business

by Jack Santos  |  December 19, 2012  |  Comments Off

One of the things we talk about at Gartner is how computerization is changing business – not just back office systems (HR, CRM), but from a fundamental product perspective. I can remember discussing with my business colleagues (at an insurance company  in the 1990s)  what a treasure trove the collection of OBD (on board diagnostic) [...]

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Category: Applications Cloud Externalization Future Information Management Innovation Mobility Nexus Operational Technology     Tags: , , , , , , ,

Big Data: Rumsfeldian Thinking and Carl Sagan’s Camera

by Jack Santos  |  November 12, 2012  |  Comments Off

“There are known knowns; there are things we know that we know. There are known unknowns; that is to say there are things that, we now know we don’t know. But there are also unknown unknowns – there are things we do not know we don’t know.”                                                                                                       — Donald Rumsfeld I was reminded of [...]

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Category: Cloud Information Management Innovation Nexus Strategic Planning     Tags: , , , , ,

The Era of Place and Presence

by Jack Santos  |  August 24, 2012  |  Comments Off

Just got back from Gartner Catalyst late last night.  Awesome conference – thanks to all that reached out and introduced themselves, stayed attentive during my presentations, asked questions, interacted in one-on-ones, and commented on my blog and research. I can’t say enough about the Erik Wahl keynote – evidenced by the crowd jumping out of [...]

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Category: Catalyst 12 Fun Future Innovation Mobility Social Media Wireless     Tags: , , , , , , ,

Pickups and sports cars and BYOD, oh my!

by Jack Santos  |  August 2, 2012  |  Comments Off

By now we are starting to get a pretty good idea how the device market is shaping up, and the implications to Enterprise IT.  Let’s look at it from another gear head device market: Automobiles. Phones become phones again, with added value and uses.  With the expansion of the tablet market, I expect a  decreased [...]

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Category: Catalyst 12 Externalization Future Mobility Wireless     Tags: , , , , , , ,

On Work, Facebook, and Chicken Suits

by Jack Santos  |  June 28, 2012  |  Comments Off

I have the Outlook Social Connector on my work Outlook email, and it has had some interesting side effects.  For the Facebook neophyte,  that hasn’t paid attention to privacy settings,  I now see work colleague’s Facebook posts.  Do I really need to see you dressed in a chicken outfit for your nephews birthday party?  Or [...]

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Category: Cloud Fun Future Innovation management Managment Social Media     Tags: , ,

Pearls from MIT

by Jack Santos  |  May 22, 2012  |  2 Comments

For close to a  decade now, I have been attending the annual MIT CIO conference .  Always a delight to bump into old friends, and get some new perspective.  Our own Mark McDonald led a panel discussion, and it was great to see him there. I never fail to walk away with some (unsubstantiated) nuggets [...]

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Category: CIO issues economy management Managment Mobility Predictions security Uncategorized     Tags: , , , , , , , , ,

Follow the bouncing blue ball for a lesson on the future of BYOD

by Jack Santos  |  February 1, 2012  |  Comments Off

I keep getting interesting stories from folks about the “Find My iPhone” app, so I thought I would add mine, and maybe extrapolate what I think the moral of the story is for Enterprise “Bring Your Own Device” strategies, and Mobile Device Management (MDM). Recently my wife and I were dining at a restaurant. We [...]

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Category: IT Governance management Managment Mobility Wireless     Tags: , , , , , , ,

Musings: The Amplification of Communication

by Jack Santos  |  January 25, 2012  |  2 Comments

I love how the fragmentation of communication is actually moving away from appropriate use, and moving to duplicative use, amplifying  the total volume of messages on the planet — while real content or  (more accurately) unique thought  is growing in proportion to population growth – no small number by itself.  This has probably been a [...]

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Category: Cloud Future Predictions     Tags: , , , , , , ,

Catalyst: Mobility to “Hate IT Clubs” – Join Now

by Jack Santos  |  August 5, 2011  |  Comments Off

Back from the Gartner Catalyst conference last week.  I was on stage six times over the course of four days, not to mention the numerous customer meetings we had. Two things stuck out in my mind from this years conference: “Mobility” is the new “Cloud” and Everyone is worried about IT Our mobility sessions (chaired [...]

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Category: Cloud management Managment Mobility Wireless     Tags: , , , , , ,

iPhone, iPad, Streak, Slate, Xoom – will Desktops, Laptops be gone soon?

by Jack Santos  |  March 10, 2011  |  Comments Off

There is no question that the new form factor for personal computing – the tablet – is changing how many businesses use IT devices to interact.  There is also no question that to really create content (for many roles) the shift is not happening.  Some pundits predict the death of the laptop or net top, [...]

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Category: Cloud Mobility Predictions     Tags: , , ,