Jack Santos

This post isn’t about Big Data (a currently trendy term), but it is about data and breaches – and its implications.  We are fortunate that current health care laws require that the federal government be notified of breaches of personal health care information (PHI)  – and that data is downloadable at a publicly accessible website.  [...]

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Category: Healthcare Information Management Predictions Uncategorized security     Tags: Healthcare, Predictions, security

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I am fortunate to have dual citizenship – and actually anyone with at least one parent born in a different country (other than your own current citizenship) can have dual citizenship (and two passports).  It just takes determination to go thru the process, and (in many cases) a fair amount of money for the fees [...]

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Took a long blog hiatus – mainly because I was way too busy, and fell off the wagon of doing regular blog updates.  Still too busy (I write this while traveling in Sao Paulo, Brazil)….but find the need to make blog observations (and get feedback)… One of the things we are finding in our IT1 [...]

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Category: CIO issues Cloud Outsourcing Uncategorized     Tags: Brazil, CIO, Cloud, economy, Externalization

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Apple and Apple (Apple Corps and Apple Computer) finally reach the end of the line.  This contentious relationship has been a subtext of my life and career, and fun to follow.  So let’s sum it up: Period Apple Computer Beatles/Apple Corp Apple vs. Apple Me 70s The two Steves play in a garage The four [...]

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Category: Fun Predictions Strategic Planning Uncategorized     Tags: Strategy

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How many times have you seen this as the very first line of a project proposal, or work plan? “Get Executive Support”, or “The CxO needs to champion your project” or “A senior executive has to buy in”. Having been that executive that everyone wants support from…well…the dirty little truth is that most senior execs [...]

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Category: CIO issues Managment Uncategorized career governance management     Tags: career, CIO, management, Strategy

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In my role as CIO, I’ve reported to my fair share of CFOs and CEOs that were technology phobic.  Or, at least, they would claim they were, but weren’t really – just a tactic to position themselves as non-threatening.  Versus the peer in marketing that on day one said “I can do your job, I [...]

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If you are a regular follower of this blog, you may know I am a budding playwright.  Writer’s groups, actor’s studios, rehearsals, read-throughs ….that is my spare time. Some of my best material comes from conversations overhead in public places: train stations, planes, coffee shops, etc.  Not that I go out of my way to [...]

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At Gartner we take confidentiality and independence EXTREMELY seriously.  Playground taunts from competitors and vendors notwithstanding, now that I am on the inside I see how serious it is. But that doesn’t avoid some pretty heady internal discussions on what to say and when.  Like for instance, take this <hypothetical> scenario:  A vendor briefs us [...]

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A long time ago when I was a programmer trainee, my friend  Ken <last name to remain anonymous> and I were in a company meeting.  We sat together listening to a diatribe of “here’s what’s happening” from company management, which ended with “that’s how we see it”.  Ken got up in from the crowd and [...]

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Category: CIO issues Strategic Planning Uncategorized career     Tags: career, CIO, culture, gearheads, IT relevance, management, Strategy

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Even though I am an American of Portuguese descent, this week’s Economist cover was jarring.  In one simple graphic, they captured what is happening in our world, or at least in this hemisphere. I have relatives in Brazil, and my heritage passed through there on the way to the USA  over a hundred years ago.  [...]

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