Jack Santos

A member of the Gartner Blog Network

Entries Categorized as 'Mobility'


The zero-startup phenom: tablets and virtual desktops

by Jack Santos  |  April 9, 2013  |  2 Comments

There is another way to talk about the sudden world domination scenario of tablets and iPads, and that is in the context of end-user revolution. Sure – we can argue that form factor (tablet) or multi-touch screens is the end of PC domination of IT solutions. (Today’s WSJ CIO Journal) But the real reason is [...]

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Category: Cloud Externalization Mobility Nexus Wireless Work Place     Tags: , , ,

A role for IT in a mobile world?

by Jack Santos  |  April 8, 2013  |  Comments Off

This is an interesting analysis of the potential impact of Facebook Home: http://www.zdnet.com/why-facebook-home-will-blow-android-into-smithereens-7000013549/ I think the subplot is whether consumers will value order and harmony over chaos and choice. IT can have a big say in influencing consumer choice to  “order and harmony”, especially if confusion reigns. Either way, this kind of fragmentation can’t last [...]

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Category: Innovation IT Governance management Managment Mobility Nexus Social Media Work Place     Tags: , , ,

The Digitalization of Business

by Jack Santos  |  December 19, 2012  |  Comments Off

One of the things we talk about at Gartner is how computerization is changing business – not just back office systems (HR, CRM), but from a fundamental product perspective. I can remember discussing with my business colleagues (at an insurance company  in the 1990s)  what a treasure trove the collection of OBD (on board diagnostic) [...]

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Category: Applications Cloud Externalization Future Information Management Innovation Mobility Nexus Operational Technology     Tags: , , , , , , ,

Are 10-12 year PC refresh cycles on the horizon?

by Jack Santos  |  October 15, 2012  |  1 Comment

BYOD and the era of tablets has started to make me wonder. So did today’s observation in the WSJ CIO journal. Desktop PC’s and laptops have been the RAM-tough workhorse for the enterprise since the 80s.  Tablet buying is surging, and employee use across the board is increasing.  If studies show that employees spend most of [...]

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Category: economy Future IT Governance management Managment Mobility Predictions Strategic Planning Windows 8 Wireless     Tags: , , , , , ,

The Era of Place and Presence

by Jack Santos  |  August 24, 2012  |  Comments Off

Just got back from Gartner Catalyst late last night.  Awesome conference – thanks to all that reached out and introduced themselves, stayed attentive during my presentations, asked questions, interacted in one-on-ones, and commented on my blog and research. I can’t say enough about the Erik Wahl keynote – evidenced by the crowd jumping out of [...]

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Category: Catalyst 12 Fun Future Innovation Mobility Social Media Wireless     Tags: , , , , , , ,

Hooked on Speed …

by Jack Santos  |  August 9, 2012  |  Comments Off

  From my recent transatlantic flight at 38,000 feet over the ocean… $15 for 5 hours…. effective cost per Mb per sec = 0.019  – approximately 2 cents per bit per second   From home, using basic cable/internet … $25 for 30 days… effective cost per Mb per sec = 0.000024  – approximately 24 thousandth [...]

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Category: Catalyst 12 Mobility Wireless     Tags: , ,

Pickups and sports cars and BYOD, oh my!

by Jack Santos  |  August 2, 2012  |  Comments Off

By now we are starting to get a pretty good idea how the device market is shaping up, and the implications to Enterprise IT.  Let’s look at it from another gear head device market: Automobiles. Phones become phones again, with added value and uses.  With the expansion of the tablet market, I expect a  decreased [...]

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Category: Catalyst 12 Externalization Future Mobility Wireless     Tags: , , , , , , ,

Pearls from MIT

by Jack Santos  |  May 22, 2012  |  2 Comments

For close to a  decade now, I have been attending the annual MIT CIO conference .  Always a delight to bump into old friends, and get some new perspective.  Our own Mark McDonald led a panel discussion, and it was great to see him there. I never fail to walk away with some (unsubstantiated) nuggets [...]

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Category: CIO issues economy management Managment Mobility Predictions security Uncategorized     Tags: , , , , , , , , ,

The Real Winners of Big Data

by Jack Santos  |  May 17, 2012  |  Comments Off

Arik Hesseldahl at the Wall Street Journal just uploaded the exhibits from the Oracle HP trial.  Interesting reading.  It is stunning how the stored collection of emails, PowerPoints, and the like contribute oodles of information.  Wait until phone and hallway conversations are recorded and transcribed, or presence and geo data from our smartphone is also [...]

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Category: Information Management Mobility Predictions     Tags: , , ,

Office, Warehouse, What’s My Space? Planning for the Mobile Future

by Jack Santos  |  May 1, 2012  |  1 Comment

Working on some mobility presentations for our Catalyst Conference coming up in August.  My talk is “Anytime Anywhere Work: Whose Your Boss, and Where’s Your Office?” Looking at our research, I am reacquainting myself with a recent excellent report by Tom Austin: “Designing New Office Workspaces for the Year 2020”.   Great job, Tom. Having run [...]

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Category: Future management Managment Mobility     Tags: , ,