Jack Santos

A member of the Gartner Blog Network

Entries Categorized as 'IT Governance'


IT or not IT? That is the Question

by Jack Santos  |  June 10, 2013  |  Submit a Comment

This question came to me in a survey the other day: When the department that you work in is called “Information Technology”, then the answer to this question is pretty clear, even if still nebulous.  After all, you could be an IT employee and be the person unloading the loading truck dock at  the data [...]

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Category: career Catalyst 13 IT Governance management Managment     Tags: , , ,

A role for IT in a mobile world?

by Jack Santos  |  April 8, 2013  |  Comments Off

This is an interesting analysis of the potential impact of Facebook Home: http://www.zdnet.com/why-facebook-home-will-blow-android-into-smithereens-7000013549/ I think the subplot is whether consumers will value order and harmony over chaos and choice. IT can have a big say in influencing consumer choice to  “order and harmony”, especially if confusion reigns. Either way, this kind of fragmentation can’t last [...]

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Category: Innovation IT Governance management Managment Mobility Nexus Social Media Work Place     Tags: , , ,

Are 10-12 year PC refresh cycles on the horizon?

by Jack Santos  |  October 15, 2012  |  1 Comment

BYOD and the era of tablets has started to make me wonder. So did today’s observation in the WSJ CIO journal. Desktop PC’s and laptops have been the RAM-tough workhorse for the enterprise since the 80s.  Tablet buying is surging, and employee use across the board is increasing.  If studies show that employees spend most of [...]

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Category: economy Future IT Governance management Managment Mobility Predictions Strategic Planning Windows 8 Wireless     Tags: , , , , , ,

What kind of world are we designing?

by Jack Santos  |  September 18, 2012  |  Comments Off

I have a confession to make. Having been in IT since I was knee high to a grass hopper, I often feel somewhat responsible for its failings.  Almost Al Gore-like “I helped invent the Internet” kind of responsible.  After all – I was there at NCC in 79 when Xerox introduced the Star (precursor to [...]

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Category: career CIO issues IT Governance management Managment practitioner     Tags: , , , , , , , ,

News and Culture

by Jack Santos  |  August 29, 2012  |  2 Comments

I recently had a close friend comment “I now get all my news from facebook”. No CNN, NBC, CBS, NPR, Local paper…facebook. The highlights of the Republican National Convention?  facebook The latest on the Hanta virus in Yosemite?  facebook The details of a recent phone line outage due to a fire?  facebook. I don’t think [...]

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Category: Future Innovation IT Governance management Managment Social Media Uncategorized     Tags: , , ,

Follow the bouncing blue ball for a lesson on the future of BYOD

by Jack Santos  |  February 1, 2012  |  Comments Off

I keep getting interesting stories from folks about the “Find My iPhone” app, so I thought I would add mine, and maybe extrapolate what I think the moral of the story is for Enterprise “Bring Your Own Device” strategies, and Mobile Device Management (MDM). Recently my wife and I were dining at a restaurant. We [...]

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Category: IT Governance management Managment Mobility Wireless     Tags: , , , , , , ,

The CIO Bias

by Jack Santos  |  September 7, 2011  |  Comments Off

Those of you that know me, or have followed my blog (which, admittedly, has been rather intermittent lately) know my background:  Right up through the ranks..programmer, manager, VP, CTO, CIO..and now IT research (how did that happen?). It was pretty clear to me, especially as a CIO, that an undue amount  of “influence” was often [...]

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Category: CIO issues governance IT Governance management Managment practitioner     Tags: , , , , ,

Virtualization Then, Mobility Now!

by Jack Santos  |  May 11, 2011  |  Comments Off

I attended a Babson College’s Center for Information Management Studies event yesterday that has been long a staple on my diet of how to stay current.  Since coming to Gartner, my role has changed from currency sink to currency source.  Last year, Chris Howard and I tagged team a “Cloud Tutorial” event which was very [...]

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Category: CIO issues IT Governance management Managment Mobility security Wireless     Tags: , , , , , ,

IT as Whipping Boy

by Jack Santos  |  April 28, 2011  |  Comments Off

The Journal (and for those of you that don’t know what I am referring to, go read someone else’s blog) had a recent section on IT that was interesting, and a good overview of the executive POV. But one of the things I see fundamentally missing in their viewpoint, and in many discussions I have [...]

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Category: career CIO issues Cloud Externalization governance IT Governance management Managment Offshore Outsourcing Strategic Planning     Tags: , , , , , ,

Healthcare Medical Devices: Security or Your Life?

by Jack Santos  |  April 5, 2011  |  Comments Off

I met Jing Wang from Kaiser Permanente (KP) yesterday.  She works in Information Security at  KP. She is a women on a mission. Some biomedical devices being installed in hospitals and doctors offices may be inherently insecure – sometimes held to a  lower standard of virus protection and intrusion prevention.  Why?  speed to market, security [...]

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Category: IT Governance management Managment Operational Technology security Vendor Contracts     Tags: , , , ,