Jack Santos

A member of the Gartner Blog Network

Entries Categorized as 'Information Management'


Big “A” Data Leads to Big “B” Breaches

by Jack Santos  |  January 16, 2012  |  Comments Off

This post isn’t about Big Data (a currently trendy term), but it is about data and breaches – and its implications.  We are fortunate that current health care laws require that the federal government be notified of breaches of personal health care information (PHI)  – and that data is downloadable at a publicly accessible website.  [...]

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Category: Healthcare Information Management Predictions Uncategorized security     Tags: , ,

Data Quality: Taking It Personally

by Jack Santos  |  January 20, 2011  |  Comments Off

I have been spending a lot of time in hospitals lately, not as a hospital CIO (or a patient), but as a visitor.  Makes for some interesting comparisons about use of IT in different facilities.   During my last visit, I noticed some data quality issues. Data quality, especially in healthcare, has been a topic for [...]

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Category: Healthcare Information Management     Tags: , , ,

Year End 2010: Healthcare Breach Synopsis

by Jack Santos  |  December 27, 2010  |  Comments Off

One of the healthcare IT hallmarks of the last 2 years has been the increase in regulatory reporting requirements for healthcare providers, not only because of the 2009 HITECH act, but also because of jurisdictional reasons (FTC reporting versus HHS reporting) and reporting at the state and local level.  In fact, just a glance at [...]

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Category: Healthcare IT Governance Information Management security     Tags: , , , ,

The Frontiers of Visualization

by Jack Santos  |  December 14, 2010  |  Comments Off

Our Data Management guys in the Gartner IT1 offering do a lot of research on data – in all its forms.   They are looking at things like “Big Data” and “Data Clouds” and “MODS” (the Methodology for Overcoming Data  Silos).  My cohort, Mike Rollings, passed along this link:  http://datajournalism.stanford.edu/. It really is very interesting, and [...]

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Category: Applications Cloud Fun Information Management     Tags: , , , , , ,

Wikileaks and Consumer Behavior

by Jack Santos  |  December 9, 2010  |  1 Comment

OK. I’ve succumbed.  A week ago I said to myself “avoid, at all costs, commenting about the Wikileaks story – especially on the blog”. That was before 249 internal emails on wikileaks (and counting). There is just so much in this event that our research has foretold, or that has proven our advice to clients [...]

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Category: Externalization Future Information Management Managment Predictions Strategic Planning governance management     Tags: , , , , , , ,

The Transformation of Communication

by Jack Santos  |  December 7, 2010  |  Comments Off

The last 15 years of the evolution of online communication mimics the transformation of advertising over the past 60 years.  Advertising seems to have gone from 2 minute commercials to 60 second to 30 second, to 5-10 second.   Online, we seem to be emphasizing documents less (long form), email is on the outs (its for [...]

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Category: Information Management Managment management     Tags: ,

Unaffordable Computing Act?

by Jack Santos  |  December 3, 2010  |  Comments Off

As the repercussions of the Affordable Care Act (ACA) begin to hit the street (during many company’s 4Q  benefits enrollment period) it’s often that I am hearing complaints over the complexity of employer healthcare plans. Well, to borrow a cliché: IT practitioner, heal thyself. I wonder if the complexity in healthcare plans is due in [...]

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Category: Healthcare Information Management     Tags:

Running Hospitals and Improving Health

by Jack Santos  |  November 4, 2010  |  Comments Off

I have a special interest in watching the healthcare IT market;  My career has taken me across the span of healthcare delivery (short of actually being a clinician):  Payer (Insurance), and Provider (physician practice systems, pharmacy systems, and hospital systems). Lately, there is always news in healthcare.  Given the recent election, though, it seems all [...]

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Category: Healthcare Information Management Managment Strategic Planning management     Tags: , ,

Data Quality for Hospitals: if you can get it

by Jack Santos  |  October 13, 2010  |  Comments Off

One of the themes of our Data Management Strategies group is around Data and Information Quality.  We (Gartner IT1) sponsor and participate in the annual MIT Information Quality Symposium.  That’s what makes IT1 a bit different among the Gartner offerings – not only do we target our research at the practitioner, but we also feels [...]

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Category: Healthcare IT Governance Information Management Managment     Tags: ,

Data Breaches and Clothes Closets

by Jack Santos  |  September 16, 2010  |  Comments Off

A friend of a friend of a friend passed along a 500 Mb thumb drive the other day.  It came through a series of hands (starting with a cleaning lady), and was looking for someone that might understand the implications of this find. As it turns out, it’s a data breach.  Or what we in [...]

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Category: Information Management security     Tags: , ,