Jack Santos

A member of the Gartner Blog Network

Entries Categorized as 'Cloud'


Social Engineering and Social Networks

by Jack Santos  |  April 11, 2013  |  Comments Off

Dan Ariely is fond of pointing out that “door locks only keep the honest out”.  Locks are basically a reminder, like a sign, that it’s socially unacceptable to go further. One could make the argument that is true when it comes to human behavior about scams…if you have a personal relationship with someone, you are [...]

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Category: Cloud Nexus Social Media     Tags: , ,

The zero-startup phenom: tablets and virtual desktops

by Jack Santos  |  April 9, 2013  |  2 Comments

There is another way to talk about the sudden world domination scenario of tablets and iPads, and that is in the context of end-user revolution. Sure – we can argue that form factor (tablet) or multi-touch screens is the end of PC domination of IT solutions. (Today’s WSJ CIO Journal) But the real reason is [...]

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Category: Cloud Externalization Mobility Nexus Wireless Work Place     Tags: , , ,

The Digitalization of Business

by Jack Santos  |  December 19, 2012  |  Comments Off

One of the things we talk about at Gartner is how computerization is changing business – not just back office systems (HR, CRM), but from a fundamental product perspective. I can remember discussing with my business colleagues (at an insurance company  in the 1990s)  what a treasure trove the collection of OBD (on board diagnostic) [...]

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Category: Applications Cloud Externalization Future Information Management Innovation Mobility Nexus Operational Technology     Tags: , , , , , , ,

Big Data: Rumsfeldian Thinking and Carl Sagan’s Camera

by Jack Santos  |  November 12, 2012  |  Comments Off

“There are known knowns; there are things we know that we know. There are known unknowns; that is to say there are things that, we now know we don’t know. But there are also unknown unknowns – there are things we do not know we don’t know.”                                                                                                       — Donald Rumsfeld I was reminded of [...]

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Category: Cloud Information Management Innovation Nexus Strategic Planning     Tags: , , , , ,

Sandy and the Nexus

by Jack Santos  |  November 1, 2012  |  Comments Off

Made it home from our US Orlando Symposium conference last week – expecting a quick turnaround to the Symposium conference in Brazil.  My plans were interrupted by Sandy.  Some of my colleagues never made it back home until after the storm.  I rode it out in my antique home – which in the past few [...]

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Category: Cloud Nexus Social Media Strategic Planning Symposium Work Place     Tags: , , , , ,

On Work, Facebook, and Chicken Suits

by Jack Santos  |  June 28, 2012  |  Comments Off

I have the Outlook Social Connector on my work Outlook email, and it has had some interesting side effects.  For the Facebook neophyte,  that hasn’t paid attention to privacy settings,  I now see work colleague’s Facebook posts.  Do I really need to see you dressed in a chicken outfit for your nephews birthday party?  Or [...]

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Category: Cloud Fun Future Innovation management Managment Social Media     Tags: , ,

Making a choice and BYOD

by Jack Santos  |  June 15, 2012  |  3 Comments

Markets usually are a ying and yang.  Everyone is trying to maximize profit, and a certain give and take is always evident.  For instance,  internet access.  In the US , consumer network providers initially tried to  charge  per access device.  Consumers responded with routers that hid multiple devices, saving them money.  Now providers are trying to [...]

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Category: Cloud Future Innovation Social Media Uncategorized Wireless     Tags: , , , ,

Collaboration Mania

by Jack Santos  |  March 6, 2012  |  1 Comment

This email came in: Hi all, Since you haven’t all gotten into the habit of checking the <enter you favorite collaboration product here: Lotus Connections, MS SharePoint>, let me repost this important discussion topic via email. In the spirit of a discussion thread, don’t answer me here…post your replies in the <your favorite collaboration product> [...]

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Category: Cloud Fun Information Management     Tags: , , , ,

Musings: The Amplification of Communication

by Jack Santos  |  January 25, 2012  |  2 Comments

I love how the fragmentation of communication is actually moving away from appropriate use, and moving to duplicative use, amplifying  the total volume of messages on the planet — while real content or  (more accurately) unique thought  is growing in proportion to population growth – no small number by itself.  This has probably been a [...]

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Category: Cloud Future Predictions     Tags: , , , , , , ,

The Future of IT Work: Webinar Survey Analysis

by Jack Santos  |  August 8, 2011  |  1 Comment

The Professional Effectiveness group in Gartner (which I am a member of) recently hosted a webinar on “The Future of IT Work”.  We had three questions for the audience.  Let’s analyze those: This was really important to us; you see, when Gartner bought Burton and renamed that product line IT1, we kept the team – [...]

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Category: CIO issues Cloud Externalization Future management Managment Mobility Strategic Planning     Tags: , , , , , , , , , , ,