Jack Santos

A member of the Gartner Blog Network

Entries Categorized as 'career'


The Ugly American

by Jack Santos  |  October 27, 2010  |  Comments Off

I was on a call with an Indian helpdesk yesterday. In some settings in the US, just that statement will cause a stir.  Outsourcing, Off shoring, unemployment rates, etc all play into the average person’s emotions.  In my career have been involved in more than a few outsourcing/offshoring deals, some which I help personally setup [...]

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Category: career CIO issues Externalization Future governance management Managment Offshore Outsourcing     Tags: , , ,

Leadership Lessons

by Jack Santos  |  October 25, 2010  |  Comments Off

I just have to share this video on leadership I got from Mike Rollings.  It says it all.  Mike has blogged a lot on the role of the individual, or his Gartner research on influencing communications.  I will have research coming out in December that will help IT practitioners structure their communication – and point [...]

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Category: career Fun management Managment     Tags: ,

“Get Senior Executive Support”

by Jack Santos  |  October 19, 2010  |  Comments Off

How many times have you seen this as the very first line of a project proposal, or work plan? “Get Executive Support”, or “The CxO needs to champion your project” or “A senior executive has to buy in”. Having been that executive that everyone wants support from…well…the dirty little truth is that most senior execs [...]

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Category: career CIO issues governance management Managment Uncategorized     Tags: , , ,

Of Bullions and Bonuses

by Jack Santos  |  October 8, 2010  |  Comments Off

Jack: Just read Dan Ariely’s second book (The Upside of Irrationality). He really hammers the corporate pay bonus issue.  Based on research with mice, and with homeless people in India (the only connection is that in both cases he could pay meaningful extravagant bonuses that fit his research budget) he found that after a modest [...]

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Category: career governance management     Tags: ,

POVs and Pet Peeves

by Jack Santos  |  September 21, 2010  |  Comments Off

A long time ago when I was a programmer trainee, my friend  Ken <last name to remain anonymous> and I were in a company meeting.  We sat together listening to a diatribe of “here’s what’s happening” from company management, which ended with “that’s how we see it”.  Ken got up in from the crowd and [...]

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Category: career CIO issues Strategic Planning Uncategorized     Tags: , , , , , ,

Oracle and the Thundering Hurd; On Ethics, Morals, and Community

by Jack Santos  |  September 9, 2010  |  Comments Off

I try to keep my blog posts topical (technology and management implications) and by choice rarely go into the realms of politics, religion, or other intensely controversial areas. Mark Hurd’s recent trials and tribulations, though, warrant a few comments… HP has sued Mr. Hurd, and is trying to block his move to Oracle.  I can’t [...]

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Category: career CIO issues     Tags: ,

Notes from an IT Funeral

by Jack Santos  |  August 6, 2010  |  Comments Off

I went to Tom Curran’s funeral yesterday. He was a friend, mentor, supervisor, co-worker, peer, and all around good guy.  Like many of the readers of this blog, Tom had spent his career in IT – mostly in the public sector, or in a company that specialized in public sector privatization.  His most recent role [...]

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Category: career     Tags: