Jack Santos

A member of the Gartner Blog Network

Entries Categorized as 'career'


What kind of world are we designing?

by Jack Santos  |  September 18, 2012  |  Comments Off

I have a confession to make. Having been in IT since I was knee high to a grass hopper, I often feel somewhat responsible for its failings.  Almost Al Gore-like “I helped invent the Internet” kind of responsible.  After all – I was there at NCC in 79 when Xerox introduced the Star (precursor to [...]

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Category: career CIO issues IT Governance management Managment practitioner     Tags: , , , , , , , ,

Honestly Now…Honest?

by Jack Santos  |  July 31, 2012  |  Comments Off

Dan Ariely, who has been a guest of ours in prior webinars, has really gotten some great press on “The Honest Truth About Dishonesty.  How We Lie to Everyone – Especially Ourselves”.  This is a must read for any CSO or any IT person involved with security.  Actually a must read for just about anyone. [...]

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Category: career Innovation management Managment practitioner security     Tags: , , , , ,

Maritz to splitz?

by Jack Santos  |  July 17, 2012  |  Comments Off

All the wires are hot about a new role for Paul Maritz at VMware….probably with a spinoff. It reminds me of a time when  corporate shenanigans in a company I was with resulted in some major cutbacks – including at senior levels. Imagine my shock at the time when hearing about a recently let-go divisional [...]

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Category: career Catalyst 12 CIO issues Fun     Tags: , , ,

Advanced Persistent Threats + Privateers = Cyberteers

by Jack Santos  |  July 11, 2012  |  Comments Off

“Advanced Persistent Threats” has become a euphemism for state sponsored cyber threats.  The kind the US has legitimized with cyber sabotage, like stuxnet and follow on cyber attacks.  I wonder if enterprises (especially multinational and financial services), might be considering their own “plausibly deniable” skunk works that at best are looking at defensive postures beyond [...]

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Category: career Catalyst 12 security     Tags: , , ,

The Art of War: Communication and IT

by Jack Santos  |  June 4, 2012  |  2 Comments

One of my colleagues (Michael Disabato) is fond of the quote by Helmut Von Moltke that “no plan ever survives first contact with the enemy.”  That is certainly our experience with IT and business planning.   So it’s a delight to read Helio Fred Garcia’s “The Power of Communication” and his take on business planning and [...]

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Category: career CIO issues management Managment     Tags: , , , , , , ,

Online Behavior

by Jack Santos  |  April 10, 2012  |  Comments Off

One of the research areas that we cover in Gartner’s Professional Effectiveness (for Technical Professionals) practice is the change in behavior that has to take place in organizations – and more specifically as it pertains to each and every one of us as IT practitioners.  Sometimes this gets reflected as corporate missteps, or even ingrained [...]

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Category: career Healthcare management Managment practitioner Social Media     Tags: , , ,

It’s a Brave, New, Social World

by Jack Santos  |  March 8, 2012  |  1 Comment

Twelve  years ago, in the early days of the Internet, I had an experience that opened my eyes about the potential of then-nascent social media (primarily email, websites, and blogs). Our small 30,000 person college town had tried three times to get a bond approved for a new high school.  We were at a point [...]

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Category: career management Managment practitioner Predictions Social Media Strategic Planning     Tags: , , , , ,

IT as Whipping Boy

by Jack Santos  |  April 28, 2011  |  Comments Off

The Journal (and for those of you that don’t know what I am referring to, go read someone else’s blog) had a recent section on IT that was interesting, and a good overview of the executive POV. But one of the things I see fundamentally missing in their viewpoint, and in many discussions I have [...]

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Category: career CIO issues Cloud Externalization governance IT Governance management Managment Offshore Outsourcing Strategic Planning     Tags: , , , , , ,

Trends from Client Questions: Changing IT, Becoming GC

by Jack Santos  |  November 23, 2010  |  Comments Off

The conversations I have been having with IT executives have spiked in one important area: outsourcing and vendor management.  Certainly, cloud (as a form of outsourcing) is contributing to that.  But it is also becoming apparent that we are seeing a tidal wave in the making. That tidal wave involves the role of IT, and [...]

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Category: career CIO issues Externalization governance IT Governance management Managment Offshore Outsourcing Strategic Planning Vendor Contracts     Tags: , , , , , , ,

Hey You! Can we be friends?

by Jack Santos  |  November 1, 2010  |  Comments Off

It just struck me yesterday how presumptuous our social network can be.  I happen to be of “that certain age” so that there was a time when people would come up to me and address me as “Mr. Santos” – to which I  look around quizzically and say “Is my father here?” Then sometime before [...]

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Category: career Fun management Managment     Tags: , ,