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It’s the Outcome, not the How Come

by Jack Santos  |  May 20, 2014  |  1 Comment

Have to give Tom Blessing (CIO of Fidelity’s Corporate Technology Group) a nod here for this concept. 

A a recent Boston SIM meeting he pointed out how IT likes to talk about treadmill projects,

when we really should be talking fitness projects – which would get a business partner more engaged. 

 

I’d take it a step further – and focus on measurable business outcomes. 

What we all should be talking about is weight loss projects.

 ’nuff said.

Category: career  innovation  it-governance  management  managment  strategic-planning  

Tags: career  culture  it-relevance  management  

Jack Santos
Research VP
5 years at Gartner
40 years IT industry

Jack Santos is a Research Vice President with Gartner. He is part of the Gartner for Technical Professionals product and focuses on professional effectiveness for IT practitioners. Mr. Santos covers organizational development, leadership and management practices, governance, and innovation and collaboration approaches. Read Full Bio


Thoughts on It’s the Outcome, not the How Come


  1. The treadmill analogy comes straight out of chapter 1 of “The Real Business of IT: How CIOs Create and Communicate Value” (R. Hunter/G. Westerman, Harvard Business School Press, 2009). Glad it’s sticking with the audience.



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