Jack Santos

A member of the Gartner Blog Network

Archives for September, 2010


Nondisclosures and Hacker Arms Races

by Jack Santos  |  September 30, 2010  |  Comments Off

At Gartner we take confidentiality and independence EXTREMELY seriously.  Playground taunts from competitors and vendors notwithstanding, now that I am on the inside I see how serious it is. But that doesn’t avoid some pretty heady internal discussions on what to say and when.  Like for instance, take this <hypothetical> scenario:  A vendor briefs us [...]

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Word for the Weekend Wordsmith: Value

by Jack Santos  |  September 24, 2010  |  Comments Off

“He who controls vocabulary controls thought.” Ludwig Wittgenstein As a CIO, often times a final decision for a product or service gets framed in these terms: “What value are we getting?”; or “Is it worth the value?”.  Vendors will often flip this around and base their sell on their “value” , as in “we give [...]

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Category: CIO issues Cloud     Tags: , , , , ,

POVs and Pet Peeves

by Jack Santos  |  September 21, 2010  |  Comments Off

A long time ago when I was a programmer trainee, my friend  Ken <last name to remain anonymous> and I were in a company meeting.  We sat together listening to a diatribe of “here’s what’s happening” from company management, which ended with “that’s how we see it”.  Ken got up in from the crowd and [...]

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Category: career CIO issues Strategic Planning Uncategorized     Tags: , , , , , ,

Photo Finished

by Jack Santos  |  September 21, 2010  |  Comments Off

Urban legend has it that for a period of transition, the first automobiles came equipped with buggy whips.   Not only did this provide some sort of psychological support during a period of technological change, but it sometimes proved useful for the times a horse had to bail you out when a motor failed.   I [...]

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Category: Future Predictions Strategic Planning     Tags: ,

Word for the Weekend Wordsmith: Panglossian

by Jack Santos  |  September 17, 2010  |  1 Comment

Panglossian “marked by the view that all is for the best in this best of possible worlds : excessively optimistic” (Merriam Webster) or, according to Etymology Online: “optimistic” (usually ironic or disparaging), 1831, from Fr. Panglosse, name of the philosopher and tutor in Voltaire’s “Candide” (1758), from pan- + Gk. glossa, lit. “tongue” so it’s  [...]

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Category: Fun     Tags:

Data Breaches and Clothes Closets

by Jack Santos  |  September 16, 2010  |  Comments Off

A friend of a friend of a friend passed along a 500 Mb thumb drive the other day.  It came through a series of hands (starting with a cleaning lady), and was looking for someone that might understand the implications of this find. As it turns out, it’s a data breach.  Or what we in [...]

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Category: Information Management security     Tags: , ,

Mais Outra Coisa; a Fortuna do Brazil

by Jack Santos  |  September 15, 2010  |  Comments Off

Even though I am an American of Portuguese descent, this week’s Economist cover was jarring.  In one simple graphic, they captured what is happening in our world, or at least in this hemisphere. I have relatives in Brazil, and my heritage passed through there on the way to the USA  over a hundred years ago.  [...]

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Public Relations: The Search for Serendipity?

by Jack Santos  |  September 14, 2010  |  2 Comments

Like many of my Gartner colleagues, I get inundated daily with requests from publicists.  They want to get on my radar, help me see the “Next Big Thing” before anyone else, get me introduced to the “In Crowd”.  I used to feel guilty about not replying to publicists, or public relation folks, or analyst relations [...]

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Word for the Day: Plump

by Jack Santos  |  September 10, 2010  |  Comments Off

From a recent BBC article on Apple, and a quote: Jamie Lemon, a developer for Precedent, said that Apple may have relaxed the rules because of increased competition in the Smartphone market. “Apple has realised it is in competition with [Google's] Android,” he told BBC News. He said it would now be easier to develop [...]

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Category: Fun     Tags:

Oracle and the Thundering Hurd; On Ethics, Morals, and Community

by Jack Santos  |  September 9, 2010  |  Comments Off

I try to keep my blog posts topical (technology and management implications) and by choice rarely go into the realms of politics, religion, or other intensely controversial areas. Mark Hurd’s recent trials and tribulations, though, warrant a few comments… HP has sued Mr. Hurd, and is trying to block his move to Oracle.  I can’t [...]

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Category: career CIO issues     Tags: ,