Jack Santos

A member of the Gartner Blog Network

Archives for May, 2010


IT for the Rest of Us Gearheads

by Jack Santos  |  May 28, 2010  |  Comments Off

  Gartner has the Burton Group Catalyst Conference coming up soon – it’s in  Prague the week of June 21st.  I’ll be presenting, and providing “Top Kill” presentations from an executive perspective…..pushing down all that valuable thick gear oil of technical information and laying on a mud of executive level summary and review that encompasses [...]

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Category: CIO issues     Tags: ,

Behavioral Economics & Health IT

by Jack Santos  |  May 26, 2010  |  2 Comments

In the interests of full disclosure, I live in  the state of New Hampshire in the U.S., which some of you may know has a motto of “Live Free or Die”. Pretty blunt, I know.  And my wife, liberal that she is, every year asks the state if its ok to get a license plate [...]

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Category: Healthcare Operational Technology     Tags: ,

$10,000 a Gallon, but Your Mileage May Vary

by Jack Santos  |  May 24, 2010  |  1 Comment

 Price check on Aisle Three: Water: $1.35/gallon…Oil:  $2.79/gallon… Milk: $3.15/gallon…Gas: $3.00/gallon… Ink:  $10,000/gallon….are we at “priceless” yet? A conversation with a group of CxOs brought up the tidbit that printer ink runs around $10,000 a gallon …and corporations run on loads of ink (at least those that are not paperless yet).  So I went back [...]

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Management by Walking Around 2.0

by Jack Santos  |  May 21, 2010  |  Comments Off

Why not a 2. 0 version of Management by Walking Around (MbWA)? MbWA has been around since the 80s.  The following Youtube video may portend a revival of some sort: Scary.  Thanks to John Halamka’s Geek Doctor blog “cool technology of the week” for bringing this to my attention.  Certainly, one of the downsides of [...]

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A World of Danger – or Paranoia

by Jack Santos  |  May 20, 2010  |  Comments Off

  Attending a large gathering of CIO and CEOs yesterday, I came across some young women, outside the venue,  handing out thumb drives –   ostensibly as vendor chotskys – Or were they?  My colleague remarks: “Wouldn’t that be an ingenious idea to infiltrate the systems of major companies; show up outside a senior executive [...]

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Healthcare IT – A Message for CIOs

by Jack Santos  |  May 19, 2010  |  1 Comment

I recently spoke at a healthcare conference for CIOs.  Here’s an excerpt of my welcome remarks…. I bring a fairly unique perspective to healthcare.  I have been fortunate enough to be on both sides of the healthcare fence – my 30 year career has included Aetna, Kaiser Permanente, and as the CIO of a 300 [...]

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Fooled Again? Meet the New CIO, Same as the Old CIO

by Jack Santos  |  May 18, 2010  |  1 Comment

Since I am new to the Gartner Blogging Network, I thought a few words of background would be in order … …In the format of a FAQ… Q:  How long have you been with Gartner/Burton? A:  Going on 3 years now.  Time flies Q: What do you do there? A:  I am part of the [...]

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Did Apple blow it?

by Jack Santos  |  May 14, 2010  |  1 Comment

At a recent meeting of healthcare CIOs that I was heavily involved in, the iPad was the talk of the town.  You may or may not know that healthcare in particular has been on the holy grail quest for a perfect form factor for quite some time.  Desktops, laptops, tablets, cows (computers on wheels), we’ve [...]

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Hello world! I’m Baaaaccckkk!

by Jack Santos  |  May 14, 2010  |  Comments Off

Had a short hiatus from blogging while we converted Burton Group bloggers to the Gartner Blog Network.  My old blogs are here: http://eapblog.burtongroup.com . For those of you joining me you will know that I can be pretty outlandish, and wrong. and right. But that is what blogs are all about.  A great place to [...]

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