Gartner Blog Network

Jack Santos
Research VP
7 years at Gartner
40 years IT industry

Jack Santos is a Research Vice President with Gartner, part of the Enterprise Architecture and Technology Innovation team within the Gartner for IT Leaders product. He focuses on enterprise architecture and technology trends. Mr. Santos' specific area of research covers individual development, leadership and management practices for enterprise architects, EA innovation, and collaboration approaches. Read Full Bio

Robots, Drones, AI, oh my!

by Jack Santos  |  January 13, 2017

Sorry for the long blog hiatus. I’ll try to step it up a bit. Working on my annual healthcare data breach blog entry, I couldn’t help but reminisce about robots. Yes…reminisce. Remember the office delivery robot from the ’70s???   Looked something like this: Well in the 2010s they are morphing to this, but with […]

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What Rules @ MIT: MVP, BlockChain

by Jack Santos  |  May 20, 2016

Just returned from my annual visit to the technology altar:                   The MIT Sloan CIO Symposium. Intriguing to be brought up to speed on some of the research being done there, like with ….And then there is   The term “blockchain”, in tech circles, is like a bell […]

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The Intersection of “Tics” – Politics and Analytics

by Jack Santos  |  April 27, 2016

Interesting comments by former Senate Majority leader George Mitchell (who I will be at a dinner event with Friday night). Towards the end he states that the current U.S. political polarization is due in large part to redistricting, and the gerrymandering being done with voting districts.  I would take it a step further.  Analytics and Big Data have really […]

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The Secret to Digital Success? Break the Law, but Don’t Get Caught…

by Jack Santos  |  April 18, 2016

We’ve had some discussions about the future of organizations in a digital world, and then reflected on key success points: Uber, Google/YouTube, others.  One of the lessons learned, as voiced by a colleague, was “work in the gray areas of regulations”. Gray Areas? GRAY AREAS???  How about break the rules blatantly, but provide plausible deniability […]

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Woulda, Coulda, Shoulda: GE and Apple

by Jack Santos  |  April 5, 2016

I love it when an alternative universe story gets published – like in a recent NY Post article about how GE considered buying Apple .  Not surprising.  The story flashed me back to that time; I actually had a breakfast meeting with Spindler around the time this was happening. Apple was in dire straits.  Jobs was fired, […]

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Our Fantastic Voyage

by Jack Santos  |  March 3, 2016

I had a flashback to a childhood experience seeing the movie “Fantastic Voyage” in 1966 when I read this article about ingestible cameras in the WSJ; You have to admit the visual similarities are amazing.             OK – no people inside that capsule on the right, but there might as well […]

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Back to the Future for EMC

by Jack Santos  |  March 1, 2016

The Journal had an article about EMC’s increased focus on flash memory storage systems.   I, along with a Gartner colleague that was focused on storage,  looked at non volatile memory as a storage replacement years ago, and concluded it was going to be a huge ramp up.  It was huge; I am writing this on a […]

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Monopolies, Oligarchies, and Our Digital Business Future

by Jack Santos  |  January 27, 2016

Quick civics quiz.   In the United States, monopolies are illegal. True or False? As business people, we have a love-hate relationship with monopolies….would love to be one, but hate having to do business with one.  The US has had a long history of dealing with monopolies, and breaking them up – sometimes successfully.  Here’s a 5 second […]

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Rethinking the Way of “Information Technology”

by Jack Santos  |  January 19, 2016

News from the Walmart front.  In this Walmart vs. Target vs. Amazon world, it’s clear that Walmart has gotten the memo, err, email.  Digital Business is in, bigtime.  Information Technology (IT)  is now integral to future success as part of the product/delivery value stream.  And “Ecommerce” won. But wait.  What is “IT”,  anyways?  What we […]

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2015 Healthcare Breach Trends. The Wild West of Healthcare Data.

by Jack Santos  |  January 7, 2016

This is my 6th year of analyzing healthcare breaches reported to HHS.  This has become a tradition, and I don’t profess it to be an exacting science – some rather simple observations and straightforward accounting. Prior years analysis are here for 2010,   2011, 2012, 2013, and 2014. But, OMG, it’s been quite a ride, and very […]

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