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	<title>Mastering The Hype Cycle &#187; Innovation Best Practices</title>
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	<link>http://blogs.gartner.com/hypecyclebook</link>
	<description>How to Choose the Right Innovation at the Right Time</description>
	<lastBuildDate>Fri, 27 Jan 2012 21:01:16 +0000</lastBuildDate>
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		<title>Pulling the Trigger</title>
		<link>http://blogs.gartner.com/hypecyclebook/2012/01/27/pulling-the-trigger/</link>
		<comments>http://blogs.gartner.com/hypecyclebook/2012/01/27/pulling-the-trigger/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 21:01:16 +0000</pubDate>
		<dc:creator>Jackie Fenn</dc:creator>
				<category><![CDATA[Hype Cycle Insight and Advice]]></category>
		<category><![CDATA[Hype Cycle Twists & Turns]]></category>
		<category><![CDATA[Innovation Best Practices]]></category>
		<category><![CDATA[Innovation Management and the Hype Cycle]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/hypecyclebook/?p=890</guid>
		<description><![CDATA[As Seth Godin points out in a recent blog posting, there is often a long preamble to the trigger that launches an innovation on its path up to the Peak of Inflated Expectation. In Mastering the Hype Cycle, we track the advent of usage-based car insurance offerings (such as Snapshot from Progressive Insurance) back to [...]]]></description>
			<content:encoded><![CDATA[<p>As Seth Godin points out in a <a href="http://sethgodin.typepad.com/seths_blog/2012/01/reconsidering-gartners-cycle-of-hype.html">recent blog posting</a>, there is often a long preamble to the trigger that launches an innovation on its path up to the Peak of Inflated Expectation. In Mastering the Hype Cycle, we track the advent of usage-based car insurance offerings (such as Snapshot from Progressive Insurance) back to vehicle tracking discussions in the 1970s. In this case, as in many others, it took decades for technology performance and costs to reach a point where realistic user trials, and eventually products and services, were technologically feasible and economically viable. There are often mini-peaks and troughs along the way – for example, breakthroughs in quantum computing are reported every few years. Designer and researcher Bill Buxton calls this phenomenon the <a href="http://www.businessweek.com/innovate/content/jan2008/id2008012_297369.htm">long nose of innovation</a> (a play on the “long tail” of product popularity).</p>
<p>Spotting the trigger of a hype cycle can be a challenging but highly rewarding activity – it’s mostly the domain of the aggressive, Type-A adopters who keep an eye on start-ups, go to VC events, and tour industrial and academic labs regularly. The payoff is first mover advantage, the penalty for getting it wrong is wasted investment and potentially tipping off fast followers about a strategically important bet. But for the growing number of organizations who are adopting a strategy of being selectively aggressive in areas that matter to them, learning to spot the trigger is an important skill to master.</p>
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		<title>The Power of a Good Graphic</title>
		<link>http://blogs.gartner.com/hypecyclebook/2010/10/12/the-power-of-a-good-graphic/</link>
		<comments>http://blogs.gartner.com/hypecyclebook/2010/10/12/the-power-of-a-good-graphic/#comments</comments>
		<pubDate>Tue, 12 Oct 2010 16:37:44 +0000</pubDate>
		<dc:creator>Jackie Fenn</dc:creator>
				<category><![CDATA[Innovation Best Practices]]></category>
		<category><![CDATA[Innovation Management and the Hype Cycle]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/hypecyclebook/?p=812</guid>
		<description><![CDATA[Powerpoint gets a lot of bad press, often for good reason (see for example the NY Times article We Have Met the Enemy and He Is PowerPoint). But the power of a good graphical representation as a focal point for discussion transcends the medium that delivers it &#8212; flip chart, Powerpoint or, as in the very first [...]]]></description>
			<content:encoded><![CDATA[<p>Powerpoint gets a lot of bad press, often for good reason (see for example the NY Times article <a href="http://www.nytimes.com/2010/04/27/world/27powerpoint.html?_r=1&amp;src=me&amp;ref=general">We Have Met the Enemy and He Is PowerPoint</a>). But the power of a good graphical representation as a focal point for discussion transcends the medium that delivers it &#8212; flip chart, Powerpoint or, as in the very first hype cycle, MacDraw!</p>
<p>The hype cycle is a great graphic for tracking and setting expectations around innovations, and in particular for educating execs not to get swept away with each new thing. In the context of technology planning, one of its most important functions is to highlight a set of technologies in relation to each other. This is the best way to avoid the trap of rushing in at the peak because “everybody’s doing it” rather than examining what else you could be spending those same resources on prior to making an adoption decision.</p>
<p>Other graphical representations can play a similar role in comparing investment options. One alternate view that we publish with every hype cycle is the priority matrix (see Figure 1 below). This shows benefit on one axis against “time to plateau”, a simple proxy for risk, on the other. This graphic helps focus a planning discussion around the relative risks and benefits of different technology. Note that the benefit is actually quite varied between industries or even individual companies depending on their value proposition, so a major part of using these graphics is to customize them for your own situation. By forcing your team to take a stab at positioning items on a graphic like this, you make hidden assumptions explicit and drive a more meaningful discussion about investment opportunities and risks.</p>
<p>Other graphics was have published that compare technologies include a radar screen-style chart which features timing, and the newly-introduced market clock (clients can see this at <a href="http://www.gartner.com/resId=1419623">Introducing the Gartner IT Market Clock</a>. Also for clients &#8211; the 1800 technologies in the <a href="http://www.gartner.com/resId=1441561">My Hype Cycle,2010</a> toolkit have several fields such as maturity, adoption level and benefit that could be used to create custom graphics from Excel).</p>
<p>What else have you seen or used that fills a similar function in forcing a comparative look at a set of technology candidates?</p>
<p><strong>Figure 1: The 2010 Priority Matrix for Emerging Technologies -</strong> this is a different view of the same technologies featured in the 2010 Emerging Technologies Hype Cycle (see blog posting <a href="http://blogs.gartner.com/hypecyclebook/2010/09/07/2010-emerging-technologies-hype-cycle-is-here/">2010 Emerging Technologies Hype Cycle is Here</a>).</p>
<p><img class="alignleft size-full wp-image-839" src="http://blogs.gartner.com/hypecyclebook/files/2010/10/PM_Emerging-Technologies-2010_Final1.png" alt="PM_Emerging Technologies, 2010_Final" width="960" height="720" /></p>
<p><strong> </strong></p>
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		<title>Inspiration for innovators: some video jaw droppers</title>
		<link>http://blogs.gartner.com/hypecyclebook/2009/04/24/inspiration-for-innovators-some-video-jaw-droppers/</link>
		<comments>http://blogs.gartner.com/hypecyclebook/2009/04/24/inspiration-for-innovators-some-video-jaw-droppers/#comments</comments>
		<pubDate>Fri, 24 Apr 2009 18:32:08 +0000</pubDate>
		<dc:creator>Mark Raskino</dc:creator>
				<category><![CDATA[Innovation Best Practices]]></category>
		<category><![CDATA[Innovation Management and the Hype Cycle]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/hypecyclebook/?p=598</guid>
		<description><![CDATA[Every now and then you need to inspire your internal audience and remind them what the power of the microprocessor will make possible. Moore&#8217;s law isn&#8217;t done with us yet. Here are some links to videos &#8211; not all of them brand new &#8211; but still likely to help drop jaws and get people talking. [...]]]></description>
			<content:encoded><![CDATA[<p>Every now and then you need to inspire your internal audience and remind them what the power of the microprocessor will make possible. Moore&#8217;s law isn&#8217;t done with us yet. Here are some links to videos &#8211; not all of them brand new &#8211; but still likely to help drop jaws and get people talking.</p>
<p><a href="http://www.youtube.com/watch?v=bLiX5d3rC6o">Actor 2.0 </a> (and higher res close up <a href="http://www.amd.com/us-en/assets/content_type/DigitalMedia/46197A_13_EMILY_1.swf">here</a> )<a href="http://www.youtube.com/watch?v=bLiX5d3rC6o"><br />
</a><a href="http://www.youtube.com/watch?v=cHJJQ0zNNOM"></a></p>
<p><a href="http://www.youtube.com/watch?v=cHJJQ0zNNOM">Kick ass robot</a></p>
<p><a href="http://www.ted.com/index.php/talks/pattie_maes_demos_the_sixth_sense.html">Beyond wearable</a></p>
<p><a href="http://oblong.com/">Minority report prequel</a></p>
<p><a href="http://techblips.dailyradar.com/video/amazing_3d_immersion_technology_on_vimeo/">Immersive reality</a></p>
<p>If you have others that made you say &#8216;wow&#8217; out loud recently &#8211; please let us know.</p>
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			<wfw:commentRss>http://blogs.gartner.com/hypecyclebook/2009/04/24/inspiration-for-innovators-some-video-jaw-droppers/feed/</wfw:commentRss>
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		<item>
		<title>Innovation still a priority</title>
		<link>http://blogs.gartner.com/hypecyclebook/2009/04/06/innovation-still-a-priority/</link>
		<comments>http://blogs.gartner.com/hypecyclebook/2009/04/06/innovation-still-a-priority/#comments</comments>
		<pubDate>Mon, 06 Apr 2009 16:23:56 +0000</pubDate>
		<dc:creator>Jackie Fenn</dc:creator>
				<category><![CDATA[Business Hype Cycles]]></category>
		<category><![CDATA[Innovation Best Practices]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/hypecyclebook/?p=461</guid>
		<description><![CDATA[At a recent Gartner event I conducted an informal poll of 16 emerging technology managers. The results showed that most were experiencing relative stability in their staffing and funding. Less than 10% had experienced, or were projecting, staff cuts, and half were expecing to grow their staffing and funding levels by 2010. This may be counter to [...]]]></description>
			<content:encoded><![CDATA[<p>At a recent Gartner event I conducted an informal poll of 16 emerging technology managers. The results showed that most were experiencing relative stability in their staffing and funding. Less than 10% had experienced, or were projecting, staff cuts, and half were expecing to grow their staffing and funding levels by 2010. This may be counter to expectations in an economic downturn, but in fact mirrors our experience with inquiries from our clients, where we are still seeing a strong level of interest in emerging technologies and innovation. The lessons from the dot com era, when many organizations were blindsided by the rapid adoption of the Internet and felt they should have been better prepared, have been relatively enduring. Since that time we have seen a steady stream of interest from clients who want to formalize their emerging technology activities and processes to make sure they don&#8217;t miss &#8220;the next big thing&#8221;. Organizations realize that they need to innovate even (especially?) in tight economic times.</p>
<p>However, the same poll showed that around half of the organizations were shifting toward shorter term results, and focusing more on cost reduction than on growth. Still, over a quarter were refocusing on growth and longer term activities. This reflects the overall mood that companies feel they need to emphasize cost reductions and short term results in the current economic climate, but also shows that these trends are never &#8220;one size fits all&#8221;. The importance of making sure that your innovation activities are aligned with your organizational scope and goals - be they cost-cutting, growth, or a balance of each &#8211; is still paramount.</p>
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		<title>Testing on the Toilet ideas still flowing at Google</title>
		<link>http://blogs.gartner.com/hypecyclebook/2009/02/04/testing-on-the-toilet-ideas-still-flowing-at-google/</link>
		<comments>http://blogs.gartner.com/hypecyclebook/2009/02/04/testing-on-the-toilet-ideas-still-flowing-at-google/#comments</comments>
		<pubDate>Wed, 04 Feb 2009 23:23:13 +0000</pubDate>
		<dc:creator>Jackie Fenn</dc:creator>
				<category><![CDATA[Innovation Best Practices]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/hypecyclebook/?p=353</guid>
		<description><![CDATA[Spreading the word within your organization about a great new idea can be one of the toughest parts of the innovation process. As we evolved the STREET model for innovation adoption, we added &#8220;Evangelize&#8221; as a distinct stage because many of our clients who run emerging technology groups for a living told us they spend [...]]]></description>
			<content:encoded><![CDATA[<p>Spreading the word within your organization about a great new idea can be one of the toughest parts of the innovation process. As we evolved the STREET model for innovation adoption, we added &#8220;Evangelize&#8221; as a distinct stage because many of our clients who run emerging technology groups for a living told us they spend an enormous amount of time on this activity &#8211; that is, trying to inspire others to action when they had no real authority to enforce change.</p>
<p>It&#8217;s always good, then, to see approaches to evangelizing that work, and in particular ones that have staying power. One idea from Google that drew a lot of attention a couple of years back was a skunkworks initiative called &#8220;Testing on the Toilet&#8221;, or TotT. Google&#8217;s Testing Grouplet is a group of volunteer engineers who dedicate their spare time to evangelizing the importance of testing and socializing new approaches and best practices. Their most successful evangelizing initiative was the idea of posting one-page episodes about testing techniques above the urinals and in the stalls of the office bathrooms. Like most truly inspired ideas, this one gives benefits to both sides &#8211; the originators of the testing ideas get a broad audience and the readers get something to do during an otherwise mundane activity. A <a href="http://www.nytimes.com/2007/10/21/jobs/21pre.html">New York Times perspective</a> from one of the grouplet&#8217;s founders comments that the idea even led to a new vernacular &#8211; &#8220;Excuse me, I need to go read about testing&#8221; became a euphemism for a visit to the bathroom.</p>
<p>The <a href="http://googletesting.blogspot.com/2007/01/introducing-testing-on-toilet.html">TotT blog</a> which collects the testing episodes is still active with lively and entertaining descriptions of new testing ideas (who&#8217;d have thought?). Each entry offers a pdf download for easy printing and bathroom posting.</p>
<p>TotT is an idea that has value far beyond testing (perhaps we should call it XotT), and one which could be a low-cost evangelizing activity for even the most conservative organizations. And just think of the possibilities once we get electronic paper in those bathrooms (on the door that is, not on the roll).</p>
<p>What other novel ideas have you seen for spreading the word about an innovation or best practice?</p>
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		<title>Building IT&#8217;s reputation through innovation</title>
		<link>http://blogs.gartner.com/hypecyclebook/2008/11/26/building-its-reputation-through-innovation/</link>
		<comments>http://blogs.gartner.com/hypecyclebook/2008/11/26/building-its-reputation-through-innovation/#comments</comments>
		<pubDate>Wed, 26 Nov 2008 14:44:08 +0000</pubDate>
		<dc:creator>Jackie Fenn</dc:creator>
				<category><![CDATA[Innovation Best Practices]]></category>
		<category><![CDATA[Innovation Management and the Hype Cycle]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/hypecyclebook/?p=284</guid>
		<description><![CDATA[A CIO at the recent Sydney Symposium described to me how he had set up a number of activities to drive innovation within his organization, from early stage &#8220;sandpits&#8221; for experimentation, through &#8220;hothouses&#8221; for nurturing promising ideas, to later stage &#8220;engine rooms&#8221; for rolling out new ideas in a disciplined way. In addition to the [...]]]></description>
			<content:encoded><![CDATA[<p>A CIO at the recent Sydney Symposium described to me how he had set up a number of activities to drive innovation within his organization, from early stage &#8220;sandpits&#8221; for experimentation, through &#8220;hothouses&#8221; for nurturing promising ideas, to later stage &#8220;engine rooms&#8221; for rolling out new ideas in a disciplined way.</p>
<p>In addition to the expected benefits in terms of encouraging new technologies and approaches, he commented that he had also found an unanticipated upside in terms of increasing the level of trust that the business had for IT. He had created a joint sandpit environment with one particular area of the business, to examine relevant new technologies. After working together for a while, the business manager in question requested that a whole set of IT infrastructure that his unit ‘owned&#8217; (because they wanted the flexibility to make their own decisions about acquisition and management) be rolled back into IT.</p>
<p>By demonstrating that IT could be imaginative and flexible at the leading edge of innovation, the entire IT department gained credibility in the eyes of the business.</p>
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