Gartner Blog Network

Heidi Wachs
Research Director
2 years at Gartner
8 years IT industry

Heidi Wachs is a Research Director on the Gartner for Technical Professionals Identity and Privacy Strategies team ...Read Full Bio

You’ve Got Questions, I’ve Got Answers

by Heidi Wachs  |  September 8, 2014

We’re deep into Gartner conference season. First came Catalyst where I spoke with many of you about your Information Classification and Identity Governance and Administration (IGA) efforts. We talked about what an Entitlement Catalog is and how to build one. You told me your access certification trials and tribulations, what vendors worked, and how Gartner […]

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Sounds of Silence

by Heidi Wachs  |  July 10, 2014

Last August I blogged about the research I was doing on privacy and information protection in enterprise mobility management (EMM). That research spawned one document, a few conference presentations, and many, many discussions, which of course have only raised more questions. Next Thursday, July 17th, Gartner is hosting a free webinar where you’ll have the […]

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Needed: CPOs at Non-profits

by Heidi Wachs  |  January 20, 2014

Opportunities for privacy professionals have been expanding exponentially for the past few years, and presumably, will continue to do so (Thank you Target, Neiman Marcus, Snapchat, and Starbucks). At any given point in time, companies across the US are hiring privacy counsels, privacy officers,  privacy engineers and Chief Privacy Officers in an amazing variety of […]

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The (Cloud) Ship Has Sailed

by Heidi Wachs  |  November 6, 2013

Yesterday, the New York Times published a letter to the editor submitted by Marc Rotenberg, president of the Electronic Privacy Information Center (EPIC) entitled “Protecting Data Privacy.”  The opinion piece provides a nice chronology of the attempts made over the past decade or so to persuade technology companies to do a better job of preserving […]

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“The car is the thing on the road that takes you back to your abode”

by Heidi Wachs  |  October 8, 2013

Here’s the privacy problem with a lot of location-aware technology: most of the time we are coming and going from the same handful of starting points and destinations.  Whether it’s driving with a GPS or EZ Pass, commuting with a reusable fare card, or even using an app to track walking or running, this data […]

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The iPhone5s, Fingerprints, and Privacy

by Heidi Wachs  |  September 13, 2013

The truth about what a product can actually deliver lies somewhere in between the hysteria and dismissive attitudes that accompany its launch. I believe the privacy implications associated with the fingerprint scanner arise from the collection and use of the fingerprint by Apple, third parties, or anyone else (law enforcement?). The issue of how well […]

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Blurred Lines

by Heidi Wachs  |  August 21, 2013

Blurred Lines is not only one of this summer’s breakout songs (and the subject of a copyright lawsuit), but is also the theme when it comes to the commingling of enterprise and personal data on mobile devices.  My current research explores the technical controls that can be successfully deployed to balance enterprise information protection needs […]

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Get ready, get set…GO! It’s Catalyst Time!

by Heidi Wachs  |  July 23, 2013

A week from today Gartner’s Catalyst Conference will be in full force. You might wonder, “what does that even mean?” A few years ago I had the opportunity to present and attend Catalyst as an outsider and what I remember about that week was a whirlwind of information: learning, discussion, presentations and, perhaps most exciting, […]

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“Explain it to me Iike I’m a four-year-old…”

by Heidi Wachs  |  April 10, 2013

I attend a lot of conferences. I mix and mingle with technologists, educators, attorneys, and privacy professionals and I can’t tell you how many times I’ve heard them all say “we need a translator.” This may have been true as all of these fields collided, but in 2013 we shouldn’t need a secret decoder ring […]

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Lessons from Amazon S3: Default isn’t a bad word

by Heidi Wachs  |  April 8, 2013

Default often has a negative connotation – what we settle for when there’s no better option. In information classification terms, we reinforce the idea of a default classification for things that don’t fit nicely into other categories. But in the case of Amazon’s S3 buckets the default is a good thing. So how did so […]

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