Guy Creese

A member of the Gartner Blog Network

Entries Tagged as 'Software as a service'


SaaS vs. Software Series of Posts

by Guy Creese  |  June 15, 2010  |  Comments Off

For those who have been following my series of posts on SaaS vs. Software, following is a consolidated list of them: SaaS vs. Software: The Release Cycle for SaaS is Usually (Not Always) Faster, May 18, 2010 SaaS vs. Software: Their Licensing Needs to Be Integrated, May 20, 2010 SaaS vs. Software: SaaS Has a […]

Comments Off

Category: SaaS Uncategorized     Tags:

SaaS vs. Software: The Necessary Vendor Skills Are Different

by Guy Creese  |  May 28, 2010  |  1 Comment

How a vendor performs sales, marketing, development, and support differs greatly between whether the vendor delivers the solution through SaaS or software. This is important to understand, because it means that a great software house doesn’t necessary field a great SaaS solution–at least not in the beginning–and vice versa. The parts that don’t differ are […]

1 Comment »

Category: SaaS     Tags:

SaaS vs. Software: End User Training

by Guy Creese  |  May 27, 2010  |  Comments Off

Training end users on how to use a SaaS system trails off more than with a software system (which is more episodic). For example, if an enterprise has just adopted Salesforce.com, end users need to be trained on its general layout and how to use it. After that, because new features trickle in from time […]

Comments Off

Category: SaaS Web Analytics     Tags:

SaaS vs. Software: Comments on the Pricing Comments

by Guy Creese  |  May 26, 2010  |  1 Comment

I’ve several posts comparing and contrasting SaaS and software. So far, the thread consists of: SaaS vs. Software: The Release Cycle for SaaS is Usually (Not Always) Faster SaaS vs. Software: Their Licensing Needs to Be Integrated SaaS vs. Software: SaaS Has a Built-In Usage Feedback Loop SaaS vs. Software: The Pros and Cons of […]

1 Comment »

Category: SaaS Web Analytics     Tags:

SaaS vs. Software: The Pros and Cons of SaaS Pricing

by Guy Creese  |  May 24, 2010  |  6 Comments

Software pricing is usually a large up-front cost; SaaS typically is pay-as-you-go. This difference leads to the pluses and minuses of SaaS pricing. The pros of SaaS pricing are: It’s cash friendly: Financially, the SaaS license fees are treated as an operating expense on the income statement, rather than as an asset burning a hole […]

6 Comments »

Category: SaaS     Tags:

SaaS vs. Software: The Release Cycle for SaaS Is Usually (Not Always) Faster

by Guy Creese  |  May 18, 2010  |  Comments Off

This is the first in a series of posts I plan to write comparing and contrasting the strengths of SaaS and software. Many people view SaaS as just software running on a web server. While true, that’s a viewpoint that misses the nuances of SaaS–and its the nuances that make all the difference. SaaS vendors […]

Comments Off

Category: Google     Tags: , , , ,