Guy CreeseFor those looking the high points of our recent e-mail coverage, look no farther. The e-mail market is currently a fascinating one. For many years, enterprises supporting e-mail did so on autopilot: (1) buy e-mail server software from one of the top two or three vendors, (2) install it, and (3) maintain it. There were few choices and no drama.
Now there are many choices and market drama. Google shook up the industry with its announcement of a SaaS solution (Google Apps Premier Edition in February 2007); IBM and Microsoft now offer SaaS solutions besides their long-time software solutions, and are increasingly embracing virtualized e-mail servers. Cisco, in the e-mail market for a short time, pulled out this week.
The availability of three delivery models—software, SaaS, and virtualization—while giving enterprises more options, also make e-mail strategy decisions more complicated. IT1 documents about this newly dynamic e-mail market include (note: Gartner IT1 subscription required):
- Cisco’s Software-as-a-Service 3C Gambit, Bill Pray, 5 October 2010
- IBM LotusLive: Software-as-a-Service Lotus?, Bill Pray, 1 September 2010
- E-Mail Servers and Virtualization, Bill Pray, 21 April 2010
- Google Apps Premier Edition: Gmail Plus Other Stuff, Guy Creese, 05 March 2010
- To [Microsoft] BPOS or Not to BPOS? That Is the Question, Guy Creese, 11 February 2010
- E-Mail Retention: Getting Value Out of the Mailbox, Bill Pray, 04 February 2010
- E-Mail Migration: How to Move with Agility, Bill Pray, 22 December 2009
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