Digital business doesn’t just disrupt markets, it disrupts tried-and-true management behaviors as well. “What got you here, will not get you there” was famously introduced to the management lexicon by Marshall Goldsmith. While he emphasized the need to adapt leadership style in rising through the executive ranks, today’s unique and challenging digital business leadership context can create a similar call to action. Indeed an unconscious bias toward past successful behaviors, now ill-suited to the unique demands of digital business, creates blind spots that can unwittingly undermine future success.
In the Smarter with Gartner article How leaders take Digital to the Core we describe how every industry will be digitally remastered and how to respond. Yes every industry, including some such as the music industry being remastered for a second time! Consider how Apple’s dominant design via the iTunes platform in round one is now being challenged by a plethora of streaming music models and bundled services. Or the recent news how Toyota Bets $1 Billion On Artificial Intelligence, yet another example of the current auto industry disruption including platform based ride models and the rise of autonomous vehicles.
To stay ahead and win in such dynamic marketplace contexts requires true leadership. By that I mean visionary leadership emphasizing behaviors that ‘challenge the norm’, in stark contrast to steady-state management which is more akin to polishing the current business model. For leaders comfortable with more linear management behaviors, those honed to seek certainty before acting on change, or overly risk adverse, this can fashion a dangerous leadership gap.
Survival of the fittest will necessitate learning agility and evolution of leadership style to meet the demanding needs of the digital business environment. In Mark Raskino and my book, Digital to the Core we describe six leadership personas common to successful digital business leaders; Adventurer, Ambassador, Clarifier, Educator, Attractor and Cartographer. Executives can and should close any leadership gaps by amplifying key personas most relevant to their digital business transformation situational context, while also selectively hiring and developing talent from within to ensure a digital-business-ready executive team.
Be careful to mind the gap between what got you here and what you need to thrive in today’s digital business competitive reality.
Read Complimentary Relevant Research
Predicts 2017: Artificial Intelligence
Artificial intelligence is changing the way in which organizations innovate and communicate their processes, products and services. Practical...
View Relevant Webinars
How to Live Without Mobile Device Management
This webinar addresses the growing trend of users refusing to have enterprise management of their mobile devices due to privacy concerns....
Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.