After reading “Facebook, MySpace Get Failing Grade on Customer Satisfaction” in PC Magazine http://www.pcmag.com/article2/0,2817,2366730,00.asp I started to think about what is it that I like or dislike about my favorite online community. What I discovered was the stickiness of my favorite online community was communication with people that I am interested me and that I [...]
Category: Uncategorized Web and CRM Tags: Online Communities, social, Social Software, Web 2.0
