Gene Alvarez

A member of the Gartner Blog Network

Entries Tagged as 'PRM'

Consumerization in a down economy

by Gene Alvarez  |  April 3, 2009  |  4 Comments

What a week! As the economy goes up and then back down, I am finding that more clients are concerned about thier web sites customer experience. I am not just talking about business-to-consumer (B2C) organizations. I am seeing business-to-business (B2B) organization looking to the web as a way to improve sales, build brands, work well […]


Category: Web and CRM     Tags: , , , , ,