Entries Tagged as 'ecommerce'
by Gene Alvarez | January 17, 2011 | Comments Off
2010 was one of the busiest years for e-commerce since the dotcom boom with many organizations upgrading or launching new e-commerce sites. These organizations were driven by the economy and by moves made by leaders such as Amazon, eBay and others and by a desire to enable business owners to control many aspects of thier website’s content, product catalog, pricing, promotions [...]
Category: Applications e-commerce Uncategorized Web and CRM Tags: CRM, e-commerce E-Commerce, ecommerce, eCRM
by Gene Alvarez | April 3, 2009 | 4 Comments
What a week! As the economy goes up and then back down, I am finding that more clients are concerned about thier web sites customer experience. I am not just talking about business-to-consumer (B2C) organizations. I am seeing business-to-business (B2B) organization looking to the web as a way to improve sales, build brands, work well [...]
Category: Web and CRM Tags: CRM, ecommerce, eCRM, partner portal, partner relationship management, PRM
by Gene Alvarez | March 21, 2009 | Comments Off
Ever wonder why e-commerce sales for your organization aren’t as high as you think they should be? Well I can tell you one possible reason the shopping to check out process could be harder than just driving somewhere to buy the item. For example, I own two GPS devices for my cars and I wanted [...]
Category: Web and CRM Tags: CRM, e-commerce, ecommerce, eCRM, Web Sales, Web Selling
by Gene Alvarez | March 13, 2009 | Comments Off
I was surfing through some of the midday news items online and came across the story of the Girl Scout that used a facebook with Youtube to sell cookies and that caught my eye. It seems as though the Girl Scouts themselves are not ready for online selling but that this little girl (with the [...]
Category: Web and CRM Tags: e-commerce, ecommerce, innovation, Web 2.0, Web Customer Experience, web sites, Website
by Gene Alvarez | February 24, 2009 | Comments Off
Well after a bout with laptops that were either stepped on by a fellow traveler or died while in front of a client. I’ve finally back online with yet another loaner until my laptop reachs full health. Anyway, I’m at our mobile and wireless show and one of the keys words on attendee lips is [...]
Category: Uncategorized Web and CRM Tags: Add new tag, CRM, e-commerce, ecommerce, eCRM, m-commerce, mobile, mobile commerce
by Gene Alvarez | December 1, 2008 | 2 Comments
As I was watching the varying reports on Black Friday come across the news over the weekend, and the chatter of Cyber Monday followed, I began to wonder how much of this was just good promotion versus the hype typically associated with these events, especially Cyber Monday. One of the foundational tenets of Cyber Monday [...]
Category: Web and CRM Tags: CRM, e-commerce, ebusiness, ecommerce, eCRM, online shopping
by Gene Alvarez | October 6, 2008 | Comments Off
Today is a tough day on Wall St and eBay’s cut of 1000 people didn’t help. However at the same time eBay purchased Bill Me Later adding to its payment options. Perhaps eBay will be able to package Bill Me Later with Paypal into a bundled payment service for all e-commerce sellers to use. Certainly, this will [...]
Category: Uncategorized Tags: CRM, e-commerce, eBay, ecommerce, eCRM, Internet selling
