Gene Alvarez

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Archives for January, 2010


Should you help customers with using your website?

by Gene Alvarez  |  January 29, 2010  |  Comments Off

One of the things I have noticed over the years is that websites continually change their UI without much notice. This common place practice follows what many software firms have done to their enterprise customers. However, today I visited a site that did something different. Http://www.corporateperks.com/ offered a Guide-bot (after logging in) that asks if [...]

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Category: Uncategorized Web and CRM     Tags: , , , , ,