Gartner Blog Network

Posts from Date:   2009-4

Consumerization in a down economy

by Gene Alvarez  |  April 3, 2009

What a week! As the economy goes up and then back down, I am finding that more clients are concerned about thier web sites customer experience. I am not just talking about business-to-consumer (B2C) organizations. I am seeing business-to-business (B2B) organization looking to the web as a way to improve sales, build brands, work well […]

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