by Gene Alvarez | November 12, 2008 | 1 Comment
Well I had written about my adventures of using the CT DMV site to guide me through registering a vehicle so when I went to register the second vehicle I had fewer problems with the DMV and some new ones with a bank. I had paid off my motorcycle in 2000 however my old NY [...]
Category: Uncategorized Tags: CRM, eCRM, Web and CRM, Web Customer Experience
by Gene Alvarez | November 3, 2008 | Comments Off
I moved to a new home in a new state this year and as part of that move is the joy of re-registering your vehicles in another state. It is events like these that high light how good or bad an organization’s web site is. In the State of Connecticut you must have a Vehicle [...]
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Category: Uncategorized Web and CRM Tags: CRM, Customer Experience, e-commerce, eCRM, Website
