Gene Alvarez

A member of the Gartner Blog Network

Gene Alvarez
Research VP
11 years at Gartner
28 years IT industry

Gene Alvarez is a VP in the Gartner CRM Research organization. Mr. Alvarez has more than 23 years of IT experience in business impact assessment, vendor management, project management, software development and delivery of complex...Read Full Bio

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Down economy means more for the web economy

by Gene Alvarez  |  September 30, 2008  |  Comments Off

As everyone watches the banks collapse and wall st numbers, there is a quite an undercurrent in this environment. It is times like this that web enables consumers and business to find savings.  Price checking is one of the most common web activities out there and I believe we will see a increase in web traffic driven by this type of activity. Therefore, sites will need to convert these value shoppers with innovative customer experiences. So, if you’re running the web site for your organization, get ready to work even longer hours on your customer experience.

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Category: Web and CRM     Tags: , ,