Gartner Blog Network

A journalist for an industry publication in Chile asked me some questions recently about Web 2.0 business models, when there doesn’t seem to be  a lot of business actually going on. Here are some of the edited answers.
Do you think it was a bad business decision for Google to acquire YouTube, in terms of the [...]

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We have been experimenting with using Twitter at several of the recent Gartner events. I have the most experience with the PCC conference in London, but have also been watching what has happened at the recent CRM, Enterprise Architecture and BPM conferences.
I started to collect some of the best practices we have found to [...]

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As well as the Enterprise Architecture Summit, I had the opportunity this week to present at this year’s European Portals, Content and Collaboration Summit conference in London.  This is my “home” conference, since these are the topics I normally write on and talk with clients about as pat of the collaboration and social software team. [...]

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This is Hype Cycle season, which always leads to lots of comments on blogs and other social media sites. I wrote the Microblogging technology profile, and have been alternately bemused and amused about the reactions to its position this year. Talking about Twitter always generates reactions, especially on Twitter.
This year, Microblogging (which includes the Twitter [...]

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I wire this on my way home from 9 days in Hong Kong and Japan. It was a great trip, partly because I love traveling to Asia. It also is a chance to get exposure to some very different markets and trends than I usually deal with when talking with EMEA and North American customers. [...]

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Every couple weeks, some industry observer or blogger declares that something that most people know well is dead, and generates a lot of page hits. Whether it’s the iPhone, Microsoft, the mainframe, or Paul, this is a popular meme.
More power to them, but I find it getting kind of old. Technological stuff rarely completely disappears, [...]

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It’s odd to see a powerhouse like Facebook scrambling to become more like Twitter, a relative upstart with no visible means of revenue. The reported rejected acquisition bid could play a role in a “If you can’t buy them, copy them” way. But clearly, this is what is happening.
First Facebook changed its user interface to [...]

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I intend to say nothing about Ashton Kutcher, Larry King, Oprah or Twitter this week. Well, almost nothing. This has already gotten too much attention.
Mosey along now; nothing to see here.

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Last week saw fevered speculation about an impending acquisition of Twitter by Google, and just as much fervent debunking of those rumours. I don’t pretend to have any inside information, so I won’t comment on whether this will happen or not. We don’t like commenting on rumours anyway. But I do have some ideas about [...]

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Twitter famously has no visible means of financial support, aside from the money it has raised from venture capital firms. A viable business model for Twitter has become the elusive MacGuffin sought by many observers of social media, like the statuette in the Maltese Falcon. Fairly vague comments from Twitter co-founder Biz Stone have ignited [...]

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