Gartner Blog Network

How to Power eCommerce with Ratings and Reviews

by Heather Levy  |  April 23rd, 2015

Nearly every major company or brand with an ecommerce site or email database seems to be asking customers to rate their experience, products or services. Some retailers, such as The Gap and J.C. Penney, offer discounts in exchange for customer feedback. Gathering this type of feedback provides essential content as...

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Marketing Measurement Is As Much About Organization As It Is Analytics And Tools

by Laura McLellan  |  April 24th, 2015

No one debates the importance of measuring marketing effectiveness in terms of business outcomes. But the approach taken often fails to take into account the people and process changes required, both inside and external to the marketing function. Start With Business Objectives When we speak with clients about organizing the...

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Amazon Retail - Costs Rising Sharply

by Robert Hetu  |  April 24th, 2015

This weeks press release by Amazon focused largely on the first breakout of revenue from is web services (AWS) but as a retail analyst I am more interested in the underlying retail business performance.  As reported overall revenue was +15%, and a net loss was recorded for the first quarter...

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Gartner Japan Associates Name New “Brainstorming” Rooms

by Gartner Careers  |  April 13th, 2015


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Cool Vendors in Life Science

by Michael Shanler  |  April 24th, 2015

Last week, Stephen Davies and I published the Cool Vendors report for Life Science.    The vendors mentioned are all relative new comers (either by incorporation date, or they have recently stabilized their products for early adopters.)   Specialist functions may be aware of them, but for the most part, they are...

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IGA Is Closing the Gap with Standalone Password Management Tools

by Brian Iverson  |  April 23rd, 2015

This is the eighth installment in a series of posts that I am writing on my impressions of the current state of IGA, based on analysis of the 2015 edition of the Critical Capabilities for Identity Governance and Administration (subscription required). This time I am focusing on the password management capability. We consider password management, the combination...

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Cloud ERP Showdown to Heat Up With SAP ByDesign on HANA

by Robert Anderson  |  April 22nd, 2015

I recently met with Dr. Michael Schmidt and Rainer Zinow, both principals from SAP's cloud-based ByDesign ERP team and can only conclude that contrary to much editorial speculation over the last year, SAP Business ByDesign (“ByDesign”) not only lives but is poised to thrive and become much more competitive from...

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Stretching your Data Center without Breaking Applications…

by Andrew Lerner  |  April 23rd, 2015

There is a lot of client interest regarding the use of VLAN-stretching to address data center inter-connectivity (DCI) requirements. VLAN-stretching enables layer 2 networks to be stretched across layer 3 networks (L2 over L3), and Cisco has supported this for several years with their OTV technology. In addition, most major...

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Trusting the Masses rather than the Individual and Wealth Accrual

by Andrew White  |  April 23rd, 2015

I was listening to CNBC this morning and I caught the back-end of an interview that mentioned a PWC article in the Wall Street Journal.  Apparently the article was reporting how organizations like Airbnb and Uber are doing well but without reference to specific trust between the client and the...

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My Top 7 Popular Gartner Blog Posts for March

by Anton Chuvakin  |  April 14th, 2015

Most popular blog posts from my Gartner blog during the past month are: Killed by AI Much? A Rise of Non-deterministic Security! (security analytics research) SIEM/ DLP Add-on Brain? (security analytics research) Named: Endpoint Threat Detection & Response (ETDR research, now called EDR) Detailed SIEM Use Case Example (SIEM research)...

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2015 Cool Vendors in Consumer Goods

by Don Scheibenreif  |  April 10th, 2015

At Gartner, one of our favorite reports as analysts is the Cool Vendors report each team does every year. By definition, Cool Vendors are small vendors that offer innovative products or services. The innovation may be in how the product works or in what can be accomplished by those using...

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