French Caldwell

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Entries Tagged as 'Risk Management'


WikiLeaks, Twitter and the Risks to Political Order

by French Caldwell  |  February 8, 2011  |  1 Comment

Arguably if you are an authoritarian leader who is threatened to be deposed, you view social media that your opponents use to organize protests as a threat.  On the other hand, if your supporters can use it to organize counter-protests, then you might see it as an opportunity — perhaps this explains why Egyptians saw [...]

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Learning from Aunt Elsie

by French Caldwell  |  January 25, 2011  |  Comments Off

Aunt Elsie never went to the grocery store.  She’d call in her grocery list over the phone, and the grocer would deliver.  One day in the 1950s, Aunt Elsie called my grandmother and said, “Emily, do you ever shop at a supermarket?”  My grandmother said of course she did, and Aunt Elsie asked to accompany [...]

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Crisis Management Is What You Do When Risk Management Fails

by French Caldwell  |  January 21, 2011  |  Comments Off

In the drugstore the other day, my wife was searching for Tylenol Cold and Flu.  She insists that’s the only thing that works when she has a cold and with the onset of winter she wanted to make sure the medicine cabinet was stocked.  We searched and searched, but where almost any Tylenol product was [...]

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We Come to Kill GRC, Not to Praise IT

by French Caldwell  |  January 12, 2010  |  6 Comments

I’ve been involved in some discussions recently around GRC that remind me about the arguments around KM — as to whether it is a valid term or not.  The antagonists argue that GRC does more harm than good.  They argue that the term creates market confusion, that the vendors that claim to offer GRC solutions [...]

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2010 Starts with GRC Market Consolidations

by French Caldwell  |  January 10, 2010  |  3 Comments

While most GRC market watchers were analyzing the EMC-Archer deal, another perhaps even more telling merger was occuring. The CEOs of BPS and Resolver, two small Canadian enterprise GRC platform vendors, brought their two companies together. BPS’ market focus has been large companies, while Resolver has focused on small to mid-size companies. The combination of [...]

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Are we using the right equation for communicating risks?

by French Caldwell  |  October 27, 2009  |  1 Comment

Jeffrey Wheatman, Guest Blogger Last week, after grueling but exciting five days at Gartner Symposium in Orlando I found myself sitting on my return flight back to the home office. I cracked open my brand-new copy of Freakonomics, which is a book I have long had on my list and never quite got around to [...]

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Knowledge Management — Time to Come Out of the Closet

by French Caldwell  |  October 11, 2009  |  8 Comments

What is the most important role of the IT department in managing enterprise risks?  Is it to just manage IT’s own risk, with a focus on security?  Is it to get better alignment of IT services to business needs?  Is it to advise the general counsel, the chief financial officer, and other business executives on [...]

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Best of the Week in Risk Management

by French Caldwell  |  September 14, 2009  |  Comments Off

Gartner’s special report on vendor risk management, which my colleague Helen Huntley and I led, points to over two dozen research notes on the topic.  The fact that analysts from across several different research groups at Gartner have contributed points to the complexity of the challenge facing any IT leader seeking to improve VRM.  Many [...]

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Best of the Week in Risk Management

by French Caldwell  |  September 7, 2009  |  Comments Off

In the end, all risk management is information management, and the reverse is not true.  Much information management is done without a risk-oriented view or a business-oriented view, and the result is a lot of wasted time and money.  So how about taking a risk-oriented business approach to information management (should I invent a new [...]

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Best of the Week in Risk Management

by French Caldwell  |  August 30, 2009  |  Comments Off

Take a look at these Gartner research notes published in the last week: Transparency Provides Opportunities and Threats in the 21st Century — Like it or lump it, thanks to a combination of regulation and technology, transparency is here to stay. This note points out how to maximize business opportunities and manage the risks of [...]

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