French Caldwell

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French Caldwell
VP and Gartner Fellow
15 years at Gartner
19 years IT industry

French Caldwell is a vice president and Gartner Fellow in Gartner Research, where he leads governance, risk and compliance research. Mr. Caldwell also writes and presents on knowledge management. His research includes analysis of the impact… Read Full Bio

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GRC Will Be a Performance Platform

by French Caldwell  |  May 1, 2013  |  1 Comment

I just returned from the MetricStream GRC Summit in Las Vegas where I presented a keynote on risk management and performance.  The summit was very well planned, organized, and executed.  The speakers and panel participants talked not just theory but provided practical examples of the benefits and challenges of using GRC technologies to improve their risk management and compliance programs.

Last week I made a similar keynote to the Institute of Internal Auditors Quebec chapter.  In both keynotes, I focused on the ERM/GRC blueprint concept that John Wheeler and I published in March.  This blueprint provides a practical approach for identifying the goals of ERM programs in terms of strategic business objectives, and linking that to an underlying GRC architecture that can drive business performance benefits.  After each session, attendees asked if I could meet with their boards of directors and share this concept and the strategic drivers of GRC.  It’s exciting to see this very positive reaction to the idea that GRC can positively impact business value creation.

In a sidebar conversation at the MetricStream summit, an investor told me that he’s excited that GRC is becoming a true risk management platform that can integrate with processes throughout a company – he sees it as the next ERP.  I agree the GRC marketplace is a good investment, but GRC platforms are not going to become super embedded in the enterprise by orchestrating risk management – they will do so by orchestrating business performance.  Some vendors are starting to recognize this, and more will follow.  In less than three years, all leading GRC vendors will support integrated performance and risk management.

PS — At the MetricStream GRC summit, putting my colleague Paul Proctor on a panel with Network Frontier’s Dorian Cougias was a stroke of genius — no one in that non-IT audience could understand the security geek-speak those two got into, but they were so entertaining that no one cared.

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