<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Knowledge Management &#8212; Time to Come Out of the Closet</title>
	<atom:link href="http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/</link>
	<description>A member of the Gartner Blog Network</description>
	<lastBuildDate>Thu, 24 Nov 2011 00:26:21 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.4</generator>
	<item>
		<title>By: Swan</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-457</link>
		<dc:creator>Swan</dc:creator>
		<pubDate>Mon, 19 Oct 2009 20:20:10 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-457</guid>
		<description>While I consider myself a KMer, I also believe that KM as a banner is doomed.  Simply put It is too broad.  Though there are many great KM experts who significantly contribute to the domain, there is very little consensus nor collaboration towards a common goal.

As soon as there is a tipping point of consensus around some portion of KM, that portion will be culled and worked as its own space.  Each time this happens, it leaves KM as the vague parent aging and becoming more &quot;out of touch&quot;.  Of course, with age comes wisdom and there will always be pearls of wisdom to come from the KM community.

But, IMHO don&#039;t look for some big KM resurgence.</description>
		<content:encoded><![CDATA[<p>While I consider myself a KMer, I also believe that KM as a banner is doomed.  Simply put It is too broad.  Though there are many great KM experts who significantly contribute to the domain, there is very little consensus nor collaboration towards a common goal.</p>
<p>As soon as there is a tipping point of consensus around some portion of KM, that portion will be culled and worked as its own space.  Each time this happens, it leaves KM as the vague parent aging and becoming more &#8220;out of touch&#8221;.  Of course, with age comes wisdom and there will always be pearls of wisdom to come from the KM community.</p>
<p>But, IMHO don&#8217;t look for some big KM resurgence.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: John James O'Brien</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-456</link>
		<dc:creator>John James O'Brien</dc:creator>
		<pubDate>Sun, 18 Oct 2009 17:13:01 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-456</guid>
		<description>Yes, the &quot;K&quot; word has suffered over the years, IMO because it was so quickly taken up as sales and marketing jargon. Rapidly, without really understanding the concept, purchasers discovered that a &quot;portal&quot; does not equal knowledge any more than the ol&#039; file cabinet did.

The current (positive) tension between the human side focused on knowledge sharing and the technology side focused on access and means of sharing is better targeted. However, there is a danger that knowledge management becomes little more than opinion management. And, without attention paid to adequate record-keeping, regardless of media and format, the risk to organizations is significant.

Perhaps simply knowing is not enough. We must be able to ground knowledge with a certain rigour applied to its formation.  

There are a number of current trends that suggest that, as Rajiv Deo says, the right time is now (if not yesterday). Public interest in accountability and transparency has been high over the last year or so. This creates a tolerance for the work necessary to get there...I sense that without another crisis, this tolerance is lessening.  And, reliance (and trust) in balance sheets as an indicator of safe investment has taken a hit. Means to reveal the intellectual capital of  the enterprise offer a more reliable indicator of sustainable progress...but this seems to require (a) a shift in the definition of growth from acquisition to productivity and (b) underpinnings that tie the promise of knowledge and intellectual capital management to the evidence base.  

Interesting times. Opportunity for reflection over the last many months has the ideas flowing....now to find the language!</description>
		<content:encoded><![CDATA[<p>Yes, the &#8220;K&#8221; word has suffered over the years, IMO because it was so quickly taken up as sales and marketing jargon. Rapidly, without really understanding the concept, purchasers discovered that a &#8220;portal&#8221; does not equal knowledge any more than the ol&#8217; file cabinet did.</p>
<p>The current (positive) tension between the human side focused on knowledge sharing and the technology side focused on access and means of sharing is better targeted. However, there is a danger that knowledge management becomes little more than opinion management. And, without attention paid to adequate record-keeping, regardless of media and format, the risk to organizations is significant.</p>
<p>Perhaps simply knowing is not enough. We must be able to ground knowledge with a certain rigour applied to its formation.  </p>
<p>There are a number of current trends that suggest that, as Rajiv Deo says, the right time is now (if not yesterday). Public interest in accountability and transparency has been high over the last year or so. This creates a tolerance for the work necessary to get there&#8230;I sense that without another crisis, this tolerance is lessening.  And, reliance (and trust) in balance sheets as an indicator of safe investment has taken a hit. Means to reveal the intellectual capital of  the enterprise offer a more reliable indicator of sustainable progress&#8230;but this seems to require (a) a shift in the definition of growth from acquisition to productivity and (b) underpinnings that tie the promise of knowledge and intellectual capital management to the evidence base.  </p>
<p>Interesting times. Opportunity for reflection over the last many months has the ideas flowing&#8230;.now to find the language!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: השיטוטים של השבוע: 11 לאוקטובר – 17 לאוקטובר 2009 : ארבעה כיווני מידע</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-455</link>
		<dc:creator>השיטוטים של השבוע: 11 לאוקטובר – 17 לאוקטובר 2009 : ארבעה כיווני מידע</dc:creator>
		<pubDate>Sat, 17 Oct 2009 16:52:38 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-455</guid>
		<description>[...] אנשי ניהול הידע צריכים לצאת מהארון: אחד מסגני הנשיא של חברת הייעוץ גרטנר, French Caldwell, טוען שמאז התפוצצות הבועה בשנת 2001, מתחבאים אנשי ניהול הידע בארון, והגיע הזמן לצאת: Knowledge Management — Time to Come Out of the Closet [...]</description>
		<content:encoded><![CDATA[<p>[...] אנשי ניהול הידע צריכים לצאת מהארון: אחד מסגני הנשיא של חברת הייעוץ גרטנר, French Caldwell, טוען שמאז התפוצצות הבועה בשנת 2001, מתחבאים אנשי ניהול הידע בארון, והגיע הזמן לצאת: Knowledge Management — Time to Come Out of the Closet [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: JP Harris</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-454</link>
		<dc:creator>JP Harris</dc:creator>
		<pubDate>Fri, 16 Oct 2009 20:20:54 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-454</guid>
		<description>Until SM used for E2.0, there wasn&#039;t a technology that allowed for tacit knowledge sharing.  Past technology initiatives didn&#039;t always fulfill their promise because the technology got between people.</description>
		<content:encoded><![CDATA[<p>Until SM used for E2.0, there wasn&#8217;t a technology that allowed for tacit knowledge sharing.  Past technology initiatives didn&#8217;t always fulfill their promise because the technology got between people.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Rajiv Deo</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-453</link>
		<dc:creator>Rajiv Deo</dc:creator>
		<pubDate>Thu, 15 Oct 2009 16:41:49 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-453</guid>
		<description>In my view, the best time for KM is NOW when most of the productivity &amp; quality improvement through conventional mechanisms has been already done with. 
CEO’s are clueless regarding what should be done now. Mere adopting and encouraging social network based approach will not work. If one wants to improve happiness quotient, you need to do systemic knowledge management by rightly positioning KM at the hub of every business. 
Investing in development of a suitable / customized 3 to 5 years KM roadmap has to be started now. ROI on such investment will exceed any other business investment when we see light at the end of economic downturn tunnel.
How to do this can be very specialized and involved activity. That is where we all come in to help CEO&#039;s.</description>
		<content:encoded><![CDATA[<p>In my view, the best time for KM is NOW when most of the productivity &amp; quality improvement through conventional mechanisms has been already done with.<br />
CEO’s are clueless regarding what should be done now. Mere adopting and encouraging social network based approach will not work. If one wants to improve happiness quotient, you need to do systemic knowledge management by rightly positioning KM at the hub of every business.<br />
Investing in development of a suitable / customized 3 to 5 years KM roadmap has to be started now. ROI on such investment will exceed any other business investment when we see light at the end of economic downturn tunnel.<br />
How to do this can be very specialized and involved activity. That is where we all come in to help CEO&#8217;s.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: David Williams</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-452</link>
		<dc:creator>David Williams</dc:creator>
		<pubDate>Thu, 15 Oct 2009 10:39:58 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-452</guid>
		<description>Quite right Frank, we have been banging on the inside of the closet for some time now that we are starting to get a persecution complex and have to hide our true identities.

Many CIOs are still trying to squeeze efficiencies out of the operations by cutting costs and streamlining services rather than allowing their people to build capability and deliver extraordinary performance.  

Intellectual assets are the only organizational assets that grow in value the more that you use them. That&#039;s what us KM mangers do - we help organizations grow and better use their intellectual assets. The fact that this represents %70 of the value of most organizations is quite galling. 

keep on blogging French</description>
		<content:encoded><![CDATA[<p>Quite right Frank, we have been banging on the inside of the closet for some time now that we are starting to get a persecution complex and have to hide our true identities.</p>
<p>Many CIOs are still trying to squeeze efficiencies out of the operations by cutting costs and streamlining services rather than allowing their people to build capability and deliver extraordinary performance.  </p>
<p>Intellectual assets are the only organizational assets that grow in value the more that you use them. That&#8217;s what us KM mangers do &#8211; we help organizations grow and better use their intellectual assets. The fact that this represents %70 of the value of most organizations is quite galling. </p>
<p>keep on blogging French</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Adrian Walker</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-451</link>
		<dc:creator>Adrian Walker</dc:creator>
		<pubDate>Thu, 15 Oct 2009 00:04:43 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-451</guid>
		<description>&quot;But for business alignment, don’t start with the technology infrastructure — start with the information. &quot;

Quite right.  But unfortunately, the information often gets garbled the game of &quot;telephone&quot; that happens as it is transmitted to the IT folks.

We address that part of the alignment gap with a Wiki for executable English.  The information is in English, so it helps to &#039;debug&#039; it by running it over sample data, and then inspecting English explanations of the results.

Or, to put it another way, the above is a technical means to tighten the coordination between business and IT.

The Wiki for executable English is online at www.reengineeringllc.com, and shared use is free.</description>
		<content:encoded><![CDATA[<p>&#8220;But for business alignment, don’t start with the technology infrastructure — start with the information. &#8221;</p>
<p>Quite right.  But unfortunately, the information often gets garbled the game of &#8220;telephone&#8221; that happens as it is transmitted to the IT folks.</p>
<p>We address that part of the alignment gap with a Wiki for executable English.  The information is in English, so it helps to &#8216;debug&#8217; it by running it over sample data, and then inspecting English explanations of the results.</p>
<p>Or, to put it another way, the above is a technical means to tighten the coordination between business and IT.</p>
<p>The Wiki for executable English is online at <a href="http://www.reengineeringllc.com" rel="nofollow">http://www.reengineeringllc.com</a>, and shared use is free.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Tweets that mention Knowledge Management — Time to Come Out of the Closet -- Topsy.com</title>
		<link>http://blogs.gartner.com/french_caldwell/2009/10/11/knowledge-management-time-to-come-out-of-the-closet/comment-page-1/#comment-448</link>
		<dc:creator>Tweets that mention Knowledge Management — Time to Come Out of the Closet -- Topsy.com</dc:creator>
		<pubDate>Sun, 11 Oct 2009 16:51:22 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.gartner.com/french_caldwell/?p=196#comment-448</guid>
		<description>[...] This post was mentioned on Twitter by French Caldwell. French Caldwell said: Time for KM again http://bit.ly/c7SOS [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by French Caldwell. French Caldwell said: Time for KM again <a href="http://bit.ly/c7SOS" rel="nofollow">http://bit.ly/c7SOS</a> [...]</p>
]]></content:encoded>
	</item>
</channel>
</rss>

