French Caldwell

Gartner’s special report on vendor risk management, which my colleague Helen Huntley and I led, points to over two dozen research notes on the topic.  The fact that analysts from across several different research groups at Gartner have contributed points to the complexity of the challenge facing any IT leader seeking to improve VRM.  Many businesses, as well as government and other organizations, increasingly rely on IT vendors and service providers to support core business processes. This reliance exposes them to greater risk of delivery disruption or failure and damage to their reputation, as well as other business and IT risks facing the IT suppliers. Challenging economic conditions compound these risks. CIOs, vendor managers, and risk managers who want to get started at VRM can refer to Gartner’s Simple Vendor Risk Management Framework and Toolkit: Getting Started at Vendor Risk Management.