French Caldwell

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French Caldwell
Research VP
11 years at Gartner
15 years IT industry

French Caldwell is a vice president in Gartner Research, where he leads governance, risk and compliance research. Mr. Caldwell also writes and presents on knowledge management. His research includes analysis of the impact… Read Full Bio

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The FBI Internet Is Broken

by French Caldwell  |  May 25, 2009  |  Comments Off

As much fun as sitting around and doing nothing can be while the Internet is down, it can be a bit over the top sometimes — especially if your job is to root out terrorists.  Many, if not most, intelligence and counter-terroism analysts at the FBI, US Marshalls, and Homeland Security have been without Internet access since Wednesday.  While this Gartner analyst has known that this outage has extended for several days and has withheld comment for good reason, at some point, the ongoing failure of our national security IT types to resolve the issue becomes too much to hold back.  So — when will this outage be fixed?

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