Frank Ridder

A member of the Gartner Blog Network

Frank Ridder
Research VP
3 years at Gartner
18 years IT industry

Frank Ridder is a vice president in Gartner Research in the area of IT services and sourcing. He is mainly helping organizations through the sourcing life cycle for infrastructure services, including the data center and the end-user side. He is a leading… Read Full Bio

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Seeking “The good old times” – in IT

by Frank Ridder  |  April 27, 2009  |  Comments Off

Crisis Times. When people suffer a crisis, they dream, speak and debate about the “Good Old Times”. And in fact, many of those discussions are happening right now. Also in IT?

I guess there is another question which has to be answered first: What were the good old times in IT? Was it when everybody had a job? Was it when companies spent – overspent – in IT? Were they the times when CIO’s came into the office at 6am to confront a disaster? Or is it times when you realized your vendor over-promised what he could deliver?

Why not thinking positive? Now – in the crisis – we in IT finally can proof that we are a much more than a costly business unit. That we are a contributor to cost optimization beyond IT! That – being at the center of information, business process and staff - we can wisely support and often lead large enterprise change programs. And finally that we (and this belongs to the people in sourcing) can optimize the business value chain and range of activities alongside efficiency and efficacy.

I believe – this “Yes we can!” story is the IT chance within this crisis.

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