Gartner Blog Network

Frank Ridder
Managing VP
6 years at Gartner
21 years IT industry

Frank Ridder is a vice president in Gartner Research in the area of IT services and sourcing. He is mainly helping organizations through the sourcing life cycle for infrastructure services, including the data center and the end-user side. He is a leading… Read Full Bio

Organisations Must Account for Generation Y in their Sourcing Governance to Ensure Business Alignment

by Frank Ridder  |  April 17, 2013

By 2025, up to 75 percent of an organization’s workforce will come from what sociologists call Generation Y. Sourcing executives need to start now to plan for changes coming from the Generation Y who has different habits and requirements when it comes to technology and services, as well as their way of working. In my […]

Read more »

Buyers: Cloud has an Offering Issue!

by Frank Ridder  |  October 4, 2012

Buyers: Cloud has an Offering Issue! Over the weekend I was reading some articles on the cloud. And there was not only one graphic showing a huge number of cloud service provider logos with an as huge number of offerings – almost all of them did. These graphics grow and grow over the years, so […]

Read more »

Cloud – A term that is dying soon?

by Frank Ridder  |  September 14, 2012

When Eric Schmidt, Google CEO, started a few years back to tell everyone a focus on the cloud, the term was not defined (until then it was a regularly used symbol on network charts). That was a great moment for many marketers in the industry. Finally someone came up with a cool non-IT word into […]

Read more »

Dope your sourcing organization!

by Frank Ridder  |  August 28, 2012

The Olympics in London are over and from an outside view (I was not there in person) – it was a really fantastic event. Not being there means you get all information from the Internet or the TV. And beside all the great news about records, medals, teamwork and fairness, I also read about the […]

Read more »

31 …

by Frank Ridder  |  August 15, 2012

… is the average number of service providers on an IT value chain (global sourcing survey). No wonder why we discuss vendor consolidation methods so often. To me this is evidence the cloud like solutions enter IT value chains more and more. Various end-2-end solutions now play a role in IT, many of them addressing […]

Read more »

Why is Social Media adoption so slow in enterprises if it’s all great?

by Frank Ridder  |  July 6, 2012

Social Media is not my home base – I am a user of it – And I love it. Therefore I am supporting all people and opinions that vote for social media in enterprise organizations. Using a few tools myself and discussing this topic with friends who work in other technology and non-technology companies, it […]

Read more »

A business manager weighted view on Outsourcing (Survey)

by Frank Ridder  |  June 28, 2012

I just got back the results from our I Services Sourcing survey. Interesting fact number one is that almost three quarters of respondents came from business functions, 44% C-level. Keen to see the difference to more IT weighted surveys; I quickly flipped through the pages. Here just very few findings as we will publish more […]

Read more »

Special Report: The Cloud Sourcing Revolution

by Frank Ridder  |  April 11, 2011

It’s out! We just published a spotlight on Cloud Sourcing. This research project includes 14 research notes covering the sourcing strategy and the contracting areas. The Cloud Sourcing Special Report discusses that exciting opportunities and costly challenges which buyers face considering services from the cloud. It is written for enterprises clients as well as service […]

Read more »

Is Cloud Sourcing the next big thing?

by Frank Ridder  |  June 24, 2010

There are not much topics that are discussed as heavily as cloud computing these days. Many organizations and service providers talk about clouds, but they often mean very different things.  In my discussions with sourcing executives around Europe I have learned that there is one key question that occupies their minds: Where is the business […]

Read more »

Economic Rollercoaster shows the need for Strategic Vendor Management

by Frank Ridder  |  May 3, 2010

During 2009 and the beginning of 2010 – the economic rollercoaster – many organizations looked into their vendor relationships. Well they said they do, but in reality they only looked into the price they have to pay for the service they get. Goal: Getting the same for less, or worse, getting less for far less, […]

Read more »